Free digital tv
 

Being with sky it is hardly surprising that from time to time I will get junk mail from NTL offering some deal or other, but the recent offer is from no less steve stewart, MD of customer care !
My god if he had cared so much before I would not now be with sky! or BT for that matter.;)
Apparently, I am missing out, or so his patronising letter would suggest.
There is a big difference between cable digital tv and other digital tv! forgive me but I thought that all the tv coverage comes from the same source( s )
I can get a host of stuff that I cant get with sky! well that's a surprise, reading further he goes on about live pause, rewind, fast forward etc that you can only get with cable digital tv, I thought I could do all that with sky, and after checking, just to make sure it was not a figment, guess what? it would seem that in all his eagerness to get me back on board he has been a little economical with the truth! tut tut !
But the best part is that if I pay £11 per month including vat I can have this revolution tv plus phone line with free weekend calls!
He goes on about " on demand " where I can access stored movies, no mention of an additional payment, this can all be had for £11 including vat per month!
Ofcourse I know that it would cost more than £11 to maximise what steve is selling but how many people could be led to believe the hard sell?
And I can have all this for aslong as I keep the telephone service!
What am I waiting for? :)
oops almost forgot, there is a £25 installation fee for the telephone ( all the hardware is already in situ )? and the tv service, also all the cabling is in place! i would have thought just a case of plugging it all in, but there you go it will cost me £25 ( does that include vat? ) plus the £11 including vat per month.

Re: Free digital tv
 

yes the £25 does include vat, the installation charge is a standard call out charge, the reason they are charging this when they dont normally is with this offer they are getting no revenue at all from the tv service appart from vod which you could choose not to use,
they still have to pay the engineer to come out and fit it, they still have the cost of the stb so some of the cost has to be paid for by the customer

Re: Free digital tv
 

Thanks for the reply ;)
No mention of extra charge for vod however :erm:
It outlines all they're offering and says we can have it for the £11 a month, have looked at the small print too!;)
Maybe a call to the ASA ?
Thanks again ;)

Re: Free digital tv
 

but vod is free. there are some things, like movies and sports which have charges but pick of the week, theres no charge, and do you really expect to be able to watch a film for free before its even on sky movies? or maybe a football match thats on prem plus for free?

Re: Free digital tv
 

Of course, Sky's advertising is *always* honest..

Re: Free digital tv
 

Is there some kind of competition among some members on this forum as to how many times they can report NTL to the asa. :LOL:

---------- Post added at 15:56 ---------- Previous post was at 15:49 ----------


Maybe i should report $ky for telling me 6 times and getting me to have a BT line re enabled only to tell me they got it wrong and that contrey to the Adverts and their 6 emails and god knows how many phone calls telling me i can have there broadband i in fact cannot. Is that something for the ASA

But hang on that's no good to some its NOT NTL it's $ky

I have the free tv from NTL and i find it very good. But i used a bit of common sense when i asked the questions as to what is on offer.

Re: Free digital tv
 

I dont suppose you read my initial thread bill ;)
It was literature that was sent to me by no other than MD of customer care! monsiuer steve stewart !
If I had a scanner I would let you see for yourself, no mention anywhere in the small print about " additional " charges, the fact is my question was with regard to NTL so the childish rebuff by some on here goes right in the bin, but ofcourse if they feel that strong that they have been misled they can report it can they not?
In my case I see through the lies and decline the offer, however, how many people will sign up to the deal without a second thought?
I think in your case bill there would have been an option to tell them " no thanks its not what I thought I was getting " ;)
Any problem after that and you contact trading standards.
OOps lets be childish, when I refer to NTL it it $$$$$ntl

Re: Free digital tv
 

Indeed i did have the chance. I have had the FREE tv in for a month now and its fine. I already knew that some of the vod was charged for but to be honest i have not used the pay stuff yet as i have found enough on the free stuff :)

My gripe and my fight is with $ky at the moment to get the money back for the failed broadband install from the bunch of lieing cretins

Re: Free digital tv
 

Good luck to you bill ;) but there are " lying ( cretins ) " on both sides :erm:
I bracket the word ( cretin ) because apparently it is a medical condition, and too much use of the word will have the thought police onto you, and me for that matter ;)

Re: Free digital tv
 

you mean you didnt already report them, perhaps you should, if everyone did then they might think twice about false advertising.

so it take it you still havent got them to sort it out yet then?, why dont you go down the county court and fill in the N1 , or just use the online form the and make them realise your serious?.

a fair price for a fair service is all most people want..........

Re: Free digital tv
 

but the tv is free, its not as though your going to book loads of VoD and then get a huge bill at the end of the month, it tells you how much it is before you order it and then you have to confirm.

the flyer you go through the door was an advert not a price guide, if when you called sales to enquire about it you asked is vod free? and they said yes then you would have a clear case, but im sure it says on there somewhere subject to t&c's? and in the t&c's it would say something along the lines of paying for charges according to current prices?

i havent read this particular leaflet but does it say free movies on demand?

Re: Free digital tv
 

The letter said you could access VOD but it completely left out any costs (Free or per order).

But i dont agree with BBC content costing any thing extra compaired to the broadcasting costs. but as they charge more per single episode then 3 episodes together, Cant see ntl taking a loss on the 3 episode bundle so you can work it out, cant you.

Re: Free digital tv
 

well i think it is a good offer, even if u have sky, get the phone line of NTL, then for 11 quid a month u get a stb with tv, ideal for recording one program on sky watching another via NTL or NTL installed in a Kids room.

Re: Free digital tv
 

This was not a " flyer " through the door, which every tom dick and mary gets ;) this was a personal letter from the MD of customer services, and yes it said £11, so there is a definite promise of something for £11. :)