Samsung Engineers menu
 

Does anybody know what Cmd callback is on the event log as mine keeps trying but failing and wondered if this would have anything to do with the VOD problems im having. Also noticed that the PVR epg is the full stream list also BBC HD so cant hopefully be that far off

Re: Samsung Engineers menu
 

Re: Samsung Engineers menu
 

So you've been given a Samsung to replace the Pace STB you had? You shouldn't be needing to do anything in the engineers menu. That's for engineers, not customers ;)

You still have a problem. Phone faults again and tell them to send another engineer to run some proper diagnostics on the cable signals into your property.

Re: Samsung Engineers menu
 

No I still have not had my Pace swapped out for a Samsung, this is at wifes parents i have been playing with I know strictly speaking i shouldnt be in the menu but with the problems they were having wanted to check signal levels and also alter the default volume which was on 10. So exactly what does CAK callback mean ? Only thing I could think was it was the box sending back info on programmes watched and ppv purchases like i say lots of attempts and failures with a couple of sucess.

Re: Samsung Engineers menu
 

Well been out this evening and my Pace box at home has finally stopped working altogether channels change but no picture and no VOD, in the network menu log it has lots of failure to get PIDS whatever that means and also a log at 223o pids blocked.
So looks like will be onto faults again in morning and hopefully will get this sorted friend in same village as me is also having same problems on his Pace box in bedroom but not on Samsung ?

Re: Samsung Engineers menu
 

Oh I hate the faults department in India I have a Pace box and keep having lots of problems with it.
The latest log reports TAS stopping pid whatever that means anybody care to explain ? Anyway means i have no picture reboot all fine for a bit but then goes off again I have rang twice today and finally looks like being sent to 2nd level support.