Replacing remote?
 

Have had a search on the forums but can't find an answer!

Could do with a new remote, as all the writing has rubbed off the buttons on ours (except the volume control :rolleyes: , currently have the big remote with glow in the dark ok button, and i think the STB is a Pace 2000 series, about 5 years old.

I've been looking on ebay, and just want to know if the new shape remotes will work on this box?

Cheers
James

Re: Replacing remote?
 

i just phoned cs and told them mine was faulty and they posted one to me
with a return envelope for the old one
they said if i didnt return the old one i would be charged £15 :)

Re: Replacing remote?
 

I'm sure they will!

Would not being able to read the keys count as faulty?

Re: Replacing remote?
 

i suppose that is normal wear and tare not abuse just phone and ask you cant lose:)

Re: Replacing remote?
 

done and done! had to wait about 5-10mins, but ones being sent, gotta send back the old one too! thanks for the advice marky! saved me a fiver!

cheers
james

Re: Replacing remote?
 

my pleasure :D

Re: Replacing remote?
 

2 weeks later, no sign of my replacement remote thus far, not too bothered as i should be getting a new STB on weds for 2mb upgrade! may give ntl a call about the remote to avoid a bill for it though!

i'll assume its the fault of the royal mail, and let ntl off on this one!