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Which ISP report
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Re: Which ISP report
Can we have a couple of quoted lines of text, & a link to the article please?
Copying/pasting someone's copyrighted work is not nice. |
Re: Which ISP report
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Re: Which ISP report
Subscrition site, but it gives options to print out the article.
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Re: Which ISP report
Here's a visual indication of the results, ripped from the Which report in the magazine. Longer bars and higher percentages are better.
http://nthw.ath.cx:8080/nthw/whichbroadband.png Just look where NTL are. ;) |
Re: Which ISP report
This is copyright material ... altering first post.
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Re: Which ISP report
Good to see my ISP, Nildram, near the top. :)
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Re: Which ISP report
AOL BT NTL, shows how much the big value their customers.
But look at Telewest, NTL should make that result a target. |
Re: Which ISP report
1883 people? Thats like 0.3% of total BB customers?
Not really reflective of **** then. Probably just the moaners and groaners. Its pretty laughable when they can pitch how good an ISP on for instance, 37 votes with 'Waitrose', thats like enough for all the managers to vote for. |
Re: Which ISP report
Results may be a little fuzzy, but I'd definitely agree with the top 2. Have put loads of people on metronet and never had any problems. I'm switching to Freedom 2 surf now and they're brilliant too, despite having to put up with multiplt cock-ups by BT during the process. I've called them 5 times in the last week and the phone has never rung more than twice before being picked up, always by the same helpful and knowledgeable chap. I was happy with my NTL conection however but having moved house there is no feed in now so they'd have to dig up the garden if I wanted to keep it, not sure the landlord would approve!
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Re: Which ISP report
Go Zen - never had a single problem with these guys - you get right through to tech support / customer services and there always willing to help out.
The can be a bit pricer than others though - but hey - works paying :D Saying that though - Metronet @ 20:1 contention on 2mb is 27.99 (ex VAT probably) and its capped at 15 gig - in that you start paying per meg after you use up your "allowance" Pfff... |
Re: Which ISP report
In two minds about this. Which surveys are usually totally unreliable as they poll membership (made up of professional whingers :) ) and are usually statistically highly unreliable. This is why some tiny tour operator that takes six people to some remote island always emerges triumphant in their travel survey whilst the big boys fair badly. The same could possibly be rue here given NTL's penetration of the BB market.
But then again, NTL doesn't have a good rep, hence the arrival and success of a site called NTHellworld - ;) :) |
Re: Which ISP report
I didn't complete the survey, so I have no idea about how they worded the questions, but if it was about the actual broadband service I'd disagree with the results... but if it was about the administrative side of NTL then I think those results are pretty accurate (are you listening, billing & house moving depts? :mad: )
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Just remember the following factors may affect people's judgement. BB tech support in india proxies causing unrelliable and slow browsing caps, even if they dont affect the customer its much publicised billing and install problems. |
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