Forwarding messages from ntlworld email account
 

Hello

A quick question that I would appreciate help with.

I have bene trying to set up automatic mail forwarding from my ntlworld email account - however when I log into the options screen the box that it requests that I write the adress for mail to be forwarded to in is too small for me to fit the whole address - hence the address spills onto two lines and does not work.

I may be stupid - but any help would be appreciated.

Re: Forwarding messages from ntlworld email account
 

hi and :welcome: to the site , just checked it myself and i cant see why you are having a problem , it seems to me as though you can put as long an address in as you want , if you dont mind me asking , what internet browser are you useing ????? , btw , i hope you enjoy your stay here :)

Re: Forwarding messages from ntlworld email account
 

Thanks for your welcome!

Perhaps we are talking at crossed purposes here. I will, to help make diagnosis easier, lay down the steps I am taking and then you might be able to point to my mistake...

Log in to webmail
Click Options
Select "Rules"
In box saying "Forwarding Addresses" I enter the email address I want my mail to be forwarded to HOWEVER the box is about 40 characters long on each line and the address spills over onto the next line. (There is also an instruction on the right of the screen saying one address per line)

The browser that I use at home and work is IE 6 - the home one slightly more up to date than work.

No joy at either location. All I want to do is forward my ntlmail to my work email account - how hard can it be!!!????!!!!

Any help is very much appreciated.

Re: Forwarding messages from ntlworld email account
 

THe forwarding option in webmail does not work (properly), use this:
http://selfcare.ntlworld.com/cgi-bin/frontend