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Seb 27-03-2005 15:35

DNS Connection Keeps Dropping
 
I am having serious issues with my DNS connection on one of the machines on my network. The internet will work fine for around 5 - 10 minutes, but after this the DNS connection fails, and i can not resolve the addresses of any websites.

The computer is W2K SP4, AVG, ZA Pro, FireFox & IE, and is connected directly to the cable modem, using the etehernet cable.

I have tried to narrow down the problem, and have found the following:
[1] Its not the network adapter
[2] Its not the Ethernet connection to the modem
[3] Its not Zone Alarms
[4] There isnt much info on the net about this problem ;)

I therefore believe it to be a software related issue, but really am unaware of what to do to trectify the issue, any ideas people?

All other machines on the network are working fine, its just this lone machine, which has decided to go on an Easter break.

Cheers, Seb

Scrubbs 27-03-2005 15:40

Re: DNS Connection Keeps Dropping
 
I might be talking out of my a**e but what about trying a different browser?

Seb 27-03-2005 15:42

Re: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by Scrubbs
I might be talking out of my a**e but what about trying a different browser?

Sorry forgot to mention that I have tried both IE6 and FireFox, and neither work, once the DNS connection has dropped :(

Paul 27-03-2005 15:46

Re: DNS Connection Keeps Dropping
 
Restart the "DNS client" service.

Seb 27-03-2005 21:02

Re: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by Paul M
Restart the "DNS client" service.

Resetting the service doesn't have any effect once the connection has dropped. (Does this indicate that this may not be a DNS issue?)

If I restart the machine though the internet works agin, for approx 10 mins.

50420 27-03-2005 21:25

Re: DNS Connection Keeps Dropping
 
hi seb...

when you say the dns connection fails, do you have a valid IP address can you ping domain names or IP addresses.

may be wrong but am thinking along the lines of a winsock problem !!!!

KingPhoenix 27-03-2005 21:47

Re: DNS Connection Keeps Dropping
 
Sounds like it could be an ARP issue to me.... is the IP address a fixed one or dhcp controlled?
__________________

Ah ignore me, i just seen your connected straight to the CM

Seb 27-03-2005 23:06

Re: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by 50420
hi seb...

when you say the dns connection fails, do you have a valid IP address can you ping domain names or IP addresses.

may be wrong but am thinking along the lines of a winsock problem !!!!

Right the problem hasnt occurred since I last rebooted (about 25mins ago) which is strange. When it happens again i'll post more info.

Thanks for the help so far guys

Seb.

Seb 29-03-2005 19:54

UPDATE: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by 50420
hi seb...

when you say the dns connection fails, do you have a valid IP address can you ping domain names or IP addresses.

may be wrong but am thinking along the lines of a winsock problem !!!!

Riteo then, the connection has failed again this evening. I have tried to ping some domains once the connection has dropped, and it says that the host is uknown. However when i enter the ip address of the domain it is able to communicate and send packets. This enlighten anyone to the problem?

Cheers

EDIT: Ipconfig says, when the connection has died, that i have an ip address (81.xxx.xxx.xxx)

KingPhoenix 29-03-2005 20:38

Re: DNS Connection Keeps Dropping
 
try forcing a dns address in your network settings

Seb 30-03-2005 14:16

Re: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by KingPhoenix
try forcing a dns address in your network settings

OK, i've just checked my network settings, and it already had DNS servers stipulated. I have now set it to "obtain the DNS servers automatically" to see if that helps. If not what DNS servers do you suggest i try?

Chris W 30-03-2005 14:29

Re: DNS Connection Keeps Dropping
 
The ntl dns servers are:

194.168.4.100
194.168.8.100

there was a virus a while ago that changed the dns to something else... 69.xxx.xxx.xxx IIRC but i can't remember the name of the virus.

What DNS servers do you have appearing?

Seb 30-03-2005 14:32

Re: DNS Connection Keeps Dropping
 
Quote:

Originally Posted by monkeybreath
The ntl dns servers are:

194.168.4.100
194.168.8.100

there was a virus a while ago that changed the dns to something else... 69.xxx.xxx.xxx IIRC but i can't remember the name of the virus.

What DNS servers do you have appearing?

I had:

195.40.1.250
195.40.0.250

I'll let it automatically obtain them, see if this fixes them. If not i'll use the NTL ones you suggested, and see how that goes. Cheers for all the help so far, i'll keep you updated.

Seb 04-05-2005 15:58

Re: DNS Connection Keeps Dropping
 
Never really got to the route of the problem... however since i re-introduced my router to my network setup it all seems to work perfectly again.


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