Phone advice please
 

At present I have an ntl phone line and 300k broadband cable modem. I only pay line rental to ntl as I have a call router. I have now found that I can get even cheaper calls but I need to have a BT line. BT say that they will re-connect me free and keep my number. Can I still have the broadband service with ntl and the line with BT, or will they stop my broadband which I want to keep. Sorry it sounds confusing but it's the only way I can explain it. Thanks.

Re: Phone advice please
 

You can have broadband on its own if you like. If you decide to go to BT for the phone they will take care of everything including cancelling the NTL line.

Re: Phone advice please
 

Thanks for that and your prompt reply!

Re: Phone advice please
 

Ian, I've decided to go ahead with the switch back to BT. I have noted your answer above, but just in case ntl play silly bu****s on this one, do you work for ntl and can I quote you if I get a problem?

Re: Phone advice please
 

Like ian@huth said you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t need to contact NTL. BT will do the lot providing you have been with NTL for over 12 months for your contact to end.

Can you let us know what company you are thinking of going with for your phone calls as I am thinking about getting two BT lines and go with Toucan, but I just need to find out if they charge x 2 for two phone lines or like NTL I pay one payment of £15.99 for the 24/7 for both lines.

They offer free calls to all UK numbers 01 and 02 for a charge of £9.99 per month and you donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t have to hang-up after 59min

Plus they have gone the way of blocking all 09-premium rate numbers, but you can call customer services and have it lifted.

The non-geographic calls are a minefield and are charged at BT rates. You can view via the web site or this pdf file link

Anybody know of a better deal?

Re: Phone advice please
 

Thanks, I am going to get my calls through 18866.com. 2p connection charge and all calls to UK landlines are free. I don't make many calls and I don't ring mobiles so I think this will be the best one for me. I will however be keeping my ntl broadband connection.

Re: Phone advice please
 

That's a bit naughty...they've changed the connection fee from 1p to 2p

Re: Phone advice please
 

Not the end of the world is it? I can live with that ;)