Want to be a webhost? - I-Web Current Special Offer
 

Re: Want to be a webhost? - I-Web Current Special Offer
 

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Re: Want to be a webhost? - I-Web Current Special Offer
 

Re: Want to be a webhost? - I-Web Current Special Offer
 

You've seen that advert right "Sorry, new customers only" ..... If we sign up for 2 new accounts offering a total of 10 ip addresses and 200gb bandwidth, can we cancel our old ones that only offer 120gb bandwidth and 2 IP addresses total or are you planning to up the transfer allowance for customers who've stuck with you through thick and thin?

Re: Want to be a webhost? - I-Web Current Special Offer
 

Bifta,

This is a promotional offer, nothing else, it is not our new package or anything as such.

Sure if you would like to signup for 2 new accounts, and cancel the old, thats fine.... but would make sense to spend a tiny bit more and get the titanium ;)

And to be fair, this sort of conversation shouldnt be aired on a public forum.

Re: Want to be a webhost? - I-Web Current Special Offer
 

Was just thinking that myself, I'll put it to you know who tomorrow, what server is it on Kestrel or Robin? And could you transfer the DNS too?

Re: Want to be a webhost? - I-Web Current Special Offer
 

Its on Kestrel.... Yeah if "you know who" is ok with it, then catch me on MSN, and we can discuss the situation...

Re: Want to be a webhost? - I-Web Current Special Offer
 

I think we might be aiming for a dedicated server, a bit less of a spec (and cheaper) than you one you told him about recently though ;)

Re: Want to be a webhost? - I-Web Current Special Offer
 

Does anyone have a working phone number or email address for I-web?

I've moved my only site with them away as they are having difficulty responding to my tickets with them and have had some down time.

For the past 3 weeks I've been leaving tickets for them to tell me how to close my account before the renewal date but they've not responded.

I've had an email from them over a week ago telling me that my account was over due and that if I didn't pay the account would be closed and eventually would die. Great I thought. I still sent them an email to admin@i-ws.co.uk telling them I didn't want the account anymore.

Well that was great until I checked with Paypal today and they've taken a payment from my account from a new subscription (the old one was canceled).

I'm really annoyed. They never bothered to reply to me and now have taken a payment when they shouldn't. I can't get hold of them and Paypal are stating that because it's a subscription they can't get involved.

:mad:

Any (working) contact details for them would be greatly received. :mad:

Re: Want to be a webhost? - I-Web Current Special Offer
 

I've just sent a SMS to Adam (one of iWeb owners) for you...

I've had no problems with my services with iWeb. I have about 5 or more Resellers & other accounts with them. I recomend them to all my friends & great value for money.

Re: Want to be a webhost? - I-Web Current Special Offer
 

I've found their forum it about the only way to contact them at the moment.

http://forum.i-websolutions.co.uk/

They respond to PMs and to threads.

And yes the critical ticket I raised to them a couple of weeks ago is still open. The solution was discussed on the forum.

Was greatly unimpressed with the UK2 debacle of the last couple of weeks. cPanel upgraded all PHP/MySQL with zero notice and put my shop out of action for a week while we rescued the database, decrypted it and upgraded it and the cart from 4.0 to 4.1. Would have been a lot easier if, like the current announcement for UK1 and UK3 they had warned me in advance.

I think Adam is finding that being a dad to Jessica is taking a lot more time and as such iWeb is taking a bit of a back seat. Willie is picking up the slack, but is not the Unix guru so can't carry everything.

Which server are / were you on?

Re: Want to be a webhost? - I-Web Current Special Offer
 

Cheers :)

I used to recommend them but the downtime was an issue and now they're ignoring my tickets. :(

---------- Post added at 15:36 ---------- Previous post was at 15:34 ----------

I have raised two tickets - one critical and one high and both are still open - or were last time I could get into the members area. I can't even get in to see what server I was on.