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Result!
Well after 2 weeks of lost connection to my broadband 750k service I am now back on line! Whey hey... and about time too!:)
After 8 calls to the ntl tech help line and all blaming my computer as the problem..."your pc has a virus... "its your firewall"..."its your virus scanner" etc etc lol! :erm: http://www.cableforum.co.uk/board/sh...ad.php?t=24346 I eventually spoke to a 'Senior' technical manager, and she concluded that is WAS my line and that the modem was erm... knackered!:rolleyes: Sent an engineer out the next day and the very helpful chap found too much power being received as well as too much noise on the line. Gave me a brand new ntl 120 (think I just missed out on the 250!) and told me to register the new mac address. Result, back to full speed now! Thankyou ntl!;) So... I have learned so much by reading this forum and have since gained alot more technical knowledge of my computer and broadband, thanks people!;) I just wish the ntl tech line would acknowledge my problem sooner and stop reading out their 1 to 10 'basic' computer tests that I had to do on each phone call!:rolleyes: Well...roll on the 2MB service now! lol:D |
Re: Result!
Glad to hear you are sorted.
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Re: Result!
Welcome back to the Internet world of madness and mayhem.
Good you got everything sorted. |
Re: Result!
glad the persistance paid off, just a pity that you had to keep pluging away so much.
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