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emails blocked by NTL?
Hi all..
Just wondering if it's possible to find out what servers have been blocked by NTL with regard to incoming emails? Just that a club I belong to (car club, nowt dodgy!) is on a server and it cannot send emails to ntlworld.com users... NTL claim that "they've done nothing" but a quick telnet session shows that any message is rejected by the ntl smtp server from that domain. Any ideas where I can start looking or if anyone knows where I could go for help cos as I say, surprise surprise, but NTL deny everything! |
Re: emails blocked by NTL?
type the ip address of the mailserver that is being blocked into
http://www.openrbl.org/ and that will tell you what blacklists have your server blacklisted |
Re: emails blocked by NTL?
I'm surprised, because I get wall to wall spam on all my NTLWorld accounts, they let everything through even the stuff that's so obvious (code letters in the subject line). Unless they've given you special treatment...?!
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Re: emails blocked by NTL?
I'm not an NTL or Telewest customer - I can receive messages from NTL customers, but I have to use my googlemail account to get in touch with them as Demon appears not to be recognised???
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Re: emails blocked by NTL?
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Re: emails blocked by NTL?
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I'm not quite sure what you're saying, mortonjoynes, but if you're not receiving emails from ntl account users, then presumably it's your ISP (i.e. if you're a Demon customer using a Demon mail account, it's Demon?) blocking them. ---------- Post added at 21:06 ---------- Previous post was at 20:59 ---------- Quote:
Then I would think you need to go to your ntl account online and set up your spam blocking. There are two levels of spam blocking with ntl - there's the SORBS blacklist level, which you can't opt out of, and the settable level, which may well not be on by default, so you would have to set it. However, I don't use ntl's email service anyway, except that once in a very blue moon they send me some sort of notification on it. |
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Re: emails blocked by NTL?
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http://webmail.ntlworld.com/ However there are two issues. 1. NTL block email from sites registered with the SORBS database. Or rather they just fail to respond, so it times out. This includes any relay used to get the email to you, so the problem isn't necessarily the originating site. At present this includes hotmail. I can verify this as I have had to set up a hotmail account for the numerous people on hotmail who can't send email to us. I then sent a test email to my NTL account, and it was ignored (timeout). However SORBS must have received spam for the site to be registered. 2. The pirated software emails direct you to a site in China. I confirmed this by doing a whois on the IP address of the web site you are invited to go to. However if they are specifically targeting NTL accounts, it's unlikely that SORBS will see them, so it won't be registered there. The result is that lots of spam gets through, but legitimate emails from hotmail and other sites (which for us recently has included beeb.com and lycos - relayed via demon) get discarded. I raised this issue wiith NTL, and they are adamant that using SORBS "offers the best protection to our customers". That's a matter of opinion. ---------- Post added at 21:53 ---------- Previous post was at 21:47 ---------- Quote:
------------------------- Query IP-Address 65.54.244.136 (hotmail.com)
Lookup at Openrbl requires JavaScript1.5 and W3C-DOM. No scripting! http://openrbl.org/img/orbl16.gif JS-ClientJavaScript/DOM application CompleteWhoisHTML tablePlain text MORE about "65.54.244.136" Ressource-intensive CGI-Links protected from Robots with JavaScript.
External Links - use [<- BACK] to return to this page.
Update: I just did a search of the SORBS database for the hotmail email server and it doesn't seem to be there. However NTL are definitely blocking emails from hotmail. Do NTL use any other databases? |
Re: emails blocked by NTL?
OK, now I've the same problem. Has anyone got a solution apart from removing the virus protection !
assume Norton know about the problem and will be working all hours to fix it !!!!! :mad: |
Re: emails blocked by NTL?
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Re: emails blocked by NTL?
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I found three IP address out of the first 15 or so listed on SORBS (you have to click on each IP address to run a check)... I don't fancy checking the other 2400 IP addresses to see which of them are listed ;) It's basically pot luck which server sends your email when you use Hotmail... you've probably been unlucky recently and had all your ntl: destined email sent via a listed server. Ben |
Re: emails blocked by NTL?
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We haven't had any email at all from Hotmail since December 12th. If you factor in routers used to reach NTL, it becomes impossible to figure out what emails will be blocked. I know that some people can get through to NTL email addresses in some parts of the country but not others. Do people think that the policy of blocking SORBS (or other) registered sites is a good thing or just encouraging people to ditch NTL and get email addresses elsewhere? I know what my wife would say.:mad: |
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As mentioned below, I always use Senderbase for checking blacklists. |
Re: emails blocked by NTL?
I was on the phone to my daughter last night and she said that she was sending me mail with pics of my grandaughter, they never arrived, she was actually sending them as we were speaking. I then told her to send them to my gmail account and they came through instantly. Her isp is fsnet.
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or as some call it wanaspam :LOL: I never have and never will use a ISP email service. Its just too open to problems. I have always used a third party email provider. |
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