Cable Forum - Webspace username change

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- - Webspace username change (https://www.cableforum.uk/board/showthread.php?t=22668)

mmm	15-01-2005 15:42

Webspace username change

On dial-up account I have changed my primary username, but the webspace and ftp name doesn't follow the change. (I've kept password same to avoid confusion). Email changes OK as do 'member services'.

Is this 'feature' just a revenue earner for the technical support line (Internet search suggests common problem) , or is their a user way to correct the problem as the webspace doesn't follow as claimed on

https://autoreg.autoregister.net/cgi-bin/chguid

Quote:

You will need your new username to enter the subscription area and all other services from now on. Don't forget you will also need to update your mail preferences and dial up username, to the new username that you specify. Once you have changed your username your dial up account, mail account, webspace & members services will reflect your new username.

GazzaB

15-01-2005 17:17

Re: Webspace username change

Hi mmm,
ASFAIK any webspace address changes have to be done via the technical support line, username changes online do not change the webspace details. Give them a call it's quick for them to do it once you have got through! ;)

Gary

Mal	07-02-2005 10:12

Re: Webspace username change

Quote:

Originally Posted by GazzaB

Sorry, this may be a :dunce: question, as I've never had to ring them before...

To change my webspace username, for the tech support, do I use one of these numbers. I just want to know I'll be ringing the right number. (STB BB) :dunce:

Chris W

07-02-2005 11:46

Re: Webspace username change

Quote:

Originally Posted by Mal

If you are using a STB the number will be 0845 650 0125 :)

Mal	07-02-2005 12:45

Re: Webspace username change

Quote:

Originally Posted by monkeybreath

Quote:

Originally Posted by Mal

If you are using a STB the number will be 0845 650 0125 :)

Thanks :)

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