Additional set top box charges
 

If I order one of these, do I automatically get the same TV pack as on first box, in my case Family Pack, for the £15 or do I have to order pack for second box?



Ta

Re: Additional set top box charges
 

afaik you will automatically get the same channels on the second box :)

Re: Additional set top box charges
 

You get the same TV Packs, however, any pay per views watched you pay additionally for, depending on what STB they were watched on. :)

Re: Additional set top box charges
 

Thanks, was hoping that was the case.

Only problem now is that I can't find my TV bill! Only got Internet bill & don't think account number is the same ( perhaps I'm wrong?)

Cheers

Re: Additional set top box charges
 

do you get your internet through your set top box? if so its the same account number.

Re: Additional set top box charges
 

no, SACM, get 2 bills, one for Broadband + phone call charges and another for TV & Line rental, strange way to split them, wish it was all in one :confused:

Re: Additional set top box charges
 

doesn't matter...

the people you need to speak to are closed at the moment anyway ;)

they will be able to find your details from your postcode/ phone number/ broadband account number, or any of those details so don't worry about it :)

Re: Additional set top box charges
 

Thanks for that :)

The reason I ask is that searching these forums I have found that there are offers on the web site which customer services often deny knowledge of. At the moment the web is offering free installation for second box but requires correct account number, which I will have on my next bill due shortly.

Also, I never seem to catch customer services open :dozey:

Re: Additional set top box charges
 

8am to 8pm monday to friday
9am to 5pm saturdays
closed sundays :)

Re: Additional set top box charges
 

Thanks, must remember that :)

Got through to CS & they THOUGHT :erm: installation is £25

Web site accepted order using BB account number, quoted free installation, will have to wait and see ;)

Re: Additional set top box charges
 

Instead if getting a 2nd box, why not get a video sender instead. They're about £30 (Aldi often have a good one in), and it's a one-off payment, not a constant £15 a month.

We had a 2nd box in from day one (6yrs ago), but when they changed the fee from £5 a month to £15 a month I got it taken out because I thought it was extortionate. You're already paying your package subs, all you're getting is a 2nd outlet, no extra channels.

To be honest, we don't even use the video sender that much now, I'm normally on the PC up until I go to bed anyway nowadays, but it is a more cost effective option than a 2nd box at current prices. :)

Re: Additional set top box charges
 

Because you'd have to watch the same channel on both sets.

Glad I stumbled on thsi thread actually - my housemate wants a second box and I was wondering how much it would cost.

Re: Additional set top box charges
 

Does the price still remain? Been searching the ntl site and i cant find anything I was jsut wondering if it still existed. Earning mroe money now and would like my own cable box im my room you see. I cannot stand watching my mum glued to the Hallmark channel anymore :d

Thanks, clarets99

Re: Additional set top box charges
 

Unless something has changed dramatically in the last week the £15 per month is still the cost of the second STB monthly rental.

Re: Additional set top box charges
 

With the post being 4 months old I was just making sure it was the same price as I can find nothing from ntl's site. Mind you, I probably havent been looking in the right sections.

Is it just a basic call to ntl customer support and book a time slot for an engineer to come and install? Also is the installation free or a sub charge on top?