Electronic Account Removal
 

Hi People,

Can somebody tell me where I stand on this....

I recived an email from Sony Erricson - just a normal bog-standard product news / info email. I think I registered a phone with them years ago, hence they have my email address.

I emailed them asking for my details to be removed from their DB. They have emailed back the following:

With regards to your enquiry, such requests need to be put into writing and sent to us at:

Sony Ericsson
PO Box 322
Gateshead
NE11 9ZW



So I have replied:

Please can you tell me where in your T&C's that it states that I need to write to you to get my electronic account removed?

Every other website that I have asked to remove my details have done so without issue.

Please accept this email as a formal request of removal.
I do not have access to a fax machine.
I look forward to your response.

Kind Regards,

Lee


OK - it's not very polite granted, but what's the score here? Surley they are just thinking I won't bother to write and keep my details for future reference....and *****ed if I'm wasting a stamp on them!


:disturbd:

Cheers

Lee

Re: Electronic Account Removal
 

Do the same here unless i have a letter signed from the customer we dont remove their name from our database reason we use is to confirm the id of the person as others may have access to your email account although yes the main reason is to hope you dont bother

Re: Electronic Account Removal
 

OK - so what if I was to email them a letter in PDF format with a scanned signature? That must be good enough!!!

Re: Electronic Account Removal
 

did the price of a stamp , envelope and paper really hurt you that much , it is there terms and they can do what they like i reckon :erm: :D :D :D

Re: Electronic Account Removal
 

Are the comma and full stop keys working on your PC?

Re: Electronic Account Removal
 

Always one! for you information i am as common as muck and feel no need to use any punctuation when typing as everyone with half a brain can work out for themselves where it goes although should you require the post to be re wrote for you benefit pls let me know must say always get told my writting is passive too

Re: Electronic Account Removal
 

That could have been worded more polite me thinks, he was just saying, on the forum if you could appreciate not everyone may read and type like you do, and may prefer it to be laid out and full stops and comma's in right places.


I do not pretend to be perfect in English, before anyone picks my posts to pieces. But any issues keep them to pm.

Re: Electronic Account Removal
 

Your choice, but a large number of people will simply ignore your posts, as they are hard work to read.

Re: Electronic Account Removal
 

:tu: my point exactly.

Re: Electronic Account Removal
 

It did take me about 30 times longer to understand your point than everyone else though.

Re: Electronic Account Removal
 

point taken never been bought to my attention since leaving school and must confess I completely rely on word spell checker to punctuate never lasted long in english aslways got kicked out for been class clown

Re: Electronic Account Removal
 

no shame in admitting it , plenty of opportunities for help if you want some though ;) :D

Re: Electronic Account Removal
 

You should know your punctuation. It makes everything more readable. Do you not realise that it is easier to read a post that has punctuation, than one that does not.

Incog is a bit bad for her punctuation, she puts full stop then starts another sentance straight away.Like this.

HORRIBLE

It does not take that long to add in punctuation, and it is lazy on the typers part not to make posts legible.

ik

Re: Electronic Account Removal
 

If I were you, I wouldn't let them drag you down. nffc said it took him 30 times longer to understand your point, to me that indicates more of a lack of intelligence on his behalf than yours ;)

Re: Electronic Account Removal
 

Back to the topic in hand please.