Cable Forum - [Merged] ntl - help us improve our service.

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[Merged] ntl - help us improve our service.

Received this morning from: Research.Team@ntl.com

Quote:

Dear customer,

At ntl we're keen to improve the service we offer to our customers . That means listening to what you have to say, and taking action. As you were recently in contact with one of our customer service teams, we'd like to know what you thought of our service. We'll then use your responses to help us improve. The questionnaire will only take a couple of minutes to complete. The survey is being hosted by Esmaker, an independent research company.

AS A THANK-YOU FOR TAKING THE TIME TO GIVE US YOUR FEEDBACK, ALL COMPLETED SURVEYS WILL GO INTO A PRIZE DRAW FOR THE CHANCE TO WIN AN XBOX. THE WINNER WILL BE SELECTED BEFORE CHRISTMAS.

You can fill out the survey by clicking on the following link <URL Removed>
To be able to log into the survey you will need the following password <Password Snipped>

Thank you for your time

ntl research team

The URL of the site that the link points to is:

http://www.esmaker.com/nx/Public/SurveyNX.aspx?SurveyId=<Survey ID Snipped>

Cheers guys,

Raist.

ntl - help us improve our service.

You have to laugh, I received an email this morning asking me to participate in a survey that would help NTL improve it's service.

This is what I received after about 3 pages through the survey.

http://homepage.ntlworld.com/stephen.etchells/Clip1.jpg

It makes you wonder if there is any future.

Re: Is This Genuine?

Re: [merged] ntl - help us improve our service.

why did not all customers receieve this, would be interesting for analogue only area's in desperate need of ubr resegmenting results coming in.

Re: [merged] ntl - help us improve our service.

Smells fishy to me...