can some one answer this for me?
 

hi, sorry to sound like i have no idea what i am talking about lol but i have read the sticky with the phone numbers in but i wanted to know what one to call if i want to make a complaint? i ask this only as i i have a serious complaint to make other wise i would of just called the 0800 number,neway, is it just a case of ringing the c.c num and going to the billing option as the complaint has somethign slightly to do with my billing, or is there a specific number?

thank you :)

Re: can some one answer this for me?
 

Ring the relevant person for your area of the country.

Where do you live?

Re: can some one answer this for me?
 

i live in newport, in wales

Re: can some one answer this for me?
 

I would maybe try the usual channels first (0800), then if no satisfaction escalate the probelm

Re: can some one answer this for me?
 

Agreed, always try the "official" channels first and then escalate matters if you don't get any joy that way.

Re: can some one answer this for me?
 

If its a serious complaint then the following CF article has the information you need.

http://www.cableforum.co.uk/board/article.php?a=28

HTH