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cwmgarw 25-11-2004 18:33

Pace Receiver
 
Just bought a seconhand pace reciever to replace an old unit, it has a paired card. I have plugged it in attached the NTL cable, the unit is displaying TUNE and has been for 1/2 hour, has anyone any idea what I should do now
Thanks

dilli-theclaw 25-11-2004 18:51

Re: Pace Receiver
 
When the engineer came and installed my pace box I'm sure he had to phone ntl to get it to work.

I thought the cable box's were the property of ntl anyway?

I'm sure that someone much smarter than me will be along to correct me soon :)

Welcome to the site by the way :)

Neil 25-11-2004 18:52

Re: Pace Receiver
 
Quote:

Originally Posted by cwmgarw
Just bought a seconhand pace reciever to replace an old unit, it has a paired card. I have plugged it in attached the NTL cable, the unit is displaying TUNE and has been for 1/2 hour, has anyone any idea what I should do now
Thanks

You need to ring ntl & tell them you have bought a set top box from someone who shouldn't have sold it to you , & as it wasn't theirs to sell in the 1st place it's stolen goods.

You then need to ask ntl to supply you a replacement STB, as all boxes are rented & therefore covered in the event of failure/breakdown.

:welcome: to the site btw! :D

cwmgarw 25-11-2004 19:26

Re: Pace Receiver
 
So basically I'm a pillock for buying it, and the person who sold it me is a crook

Neil 25-11-2004 19:28

Re: Pace Receiver
 
Quote:

Originally Posted by cwmgarw
So basically I'm a pillock for buying it, and the person who sold it me is a crook

Pretty much......:p:

You rent your STB from ntl, ring them & get them to sort out any issues that you have. :)

paulyoung666 25-11-2004 19:30

Re: Pace Receiver
 
Quote:

Originally Posted by cwmgarw
So basically I'm a pillock for buying it, and the person who sold it me is a crook


yep you have been had and as such are in reciept of stolen goods , 2 choices , either bin it and forget about it or if you have the address and name of the person who sold it to you get in touch with the police/ntl and lay the git in ;) :D :D :D :D

Bill C 25-11-2004 20:52

Re: Pace Receiver
 
Quote:

Originally Posted by paulyoung666
if you have the address and name of the person who sold it to you get in touch with the police/ntl and lay the git in ;) :D :D :D :D

:tu:

altis 25-11-2004 22:43

Re: Pace Receiver
 
But of course, if the previous owner had advised NTL in writing that their box was available for collection and they had not done so within 14 days (or however long it is) then it became his property and he could legally sell it to any mug that was willing to pay for it.

Doesn't mean it would work though :p:

JohnHorb 26-11-2004 08:17

Re: Pace Receiver
 
I thought the T&C's made it the customer's responsibility to return the box, not NTL's to collect it. In this case, any collection service offerred by NTL is a bonus rather than a right,

paulyoung666 26-11-2004 09:20

Re: Pace Receiver
 
Quote:

Originally Posted by JohnHorb
I thought the T&C's made it the customer's responsibility to return the box, not NTL's to collect it. In this case, any collection service offerred by NTL is a bonus rather than a right,


correct :tu:

Mike Harrison 26-11-2004 09:52

Re: Pace Receiver
 
Quote:

Originally Posted by JohnHorb
I thought the T&C's made it the customer's responsibility to return the box, not NTL's to collect it. In this case, any collection service offerred by NTL is a bonus rather than a right,

But what if the person is not an NTL customer, therefore not bound by their T&Cs? E.g. it was left in a property they moved into. Of course NTL could take action against the original customer but if they decline to collect it from the person now holding the STB it would seem resonable for them to assume they could do what they want with it.

orangebird 26-11-2004 09:56

Re: Pace Receiver
 
Quote:

Originally Posted by Mike Harrison
But what if the person is not an NTL customer, therefore not bound by their T&Cs? E.g. it was left in a property they moved into. Of course NTL could take action against the original customer but if they decline to collect it from the person now holding the STB it would seem resonable for them to assume they could do what they want with it.

No, it's not, it's stealing. The box belongs to no-one but ntl. You can't justify stealing, or selling/receiving stolen goods, end of.

ian@huth 26-11-2004 11:57

Re: Pace Receiver
 
Quote:

Originally Posted by orangebird
No, it's not, it's stealing. The box belongs to no-one but ntl. You can't justify stealing, or selling/receiving stolen goods, end of.

I would imagine that if someone left a STB in a house that you bought and NTL failed to collect it after being advised by you that it was there then you would legally be entitled to dispose of it how you saw fit. You are under no legal obligation with NTL so T&C's don't apply to you.


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