When are the computers going to be back up and running??
 

Phoned Tech support this morning only to be told the system was down and would be so for the next few weeks, I got through to India again to speak to a nice woman who knew nothing about Broadband, after half an hour on the phone trying to tell her I needed an engineer she said I've got to put you through to another department :shocking: :shocking: :shocking: I got through only for her to come back on the line and say sorry I cant seem to get you put through. Got to phone back in the morning to book a engineer call.

Re: When are the computers going to be back up and running??
 

First i have heard of it. When i finished work on Friday all was back up and working :). There is no way our system would be down for a couple of weeks. Someone has told you wrong.

Re: When are the computers going to be back up and running??
 

:no:

there are problems booking engineer requests at the moment, although the system upgrades are now finished

Re: When are the computers going to be back up and running??
 

If you phone the number it will tell you the same as it did me.

Re: When are the computers going to be back up and running??
 

Why are the calls being routed to India first??

Re: When are the computers going to be back up and running??
 

hmmm I have the same problem here in glasgow.... its been 3 days since i registered and I still can't get a registered ip address....