Mac address
 

Hi,been having disconnection probs after a few hours online...told my mac being 00.00.00..... etc... is a problem..and it does look like that ..!! how do i register it to stop the disconnection?

Re: Mac address
 

hi and :welcome: to the site , who told you your mac address is 00.0.0.0.0.0.. etc ???????? :)

Re: Mac address
 

Could be a problem with your Network card, (assuming XP) if you goto Start->run and type cmd - you should get a DOS window open up, if you then type ipconfig /all - can you tell us what it says for your MAC address? It will be labeled as Physical address and will look something like 00-00-00-00-00-00 assuming that it is all zero's otherwise it may say something like 6F-30-21-D3-E1-30.

Re: Mac address
 

Thats what i did to find out. IPconfig/all.....my physical address has all zeros.

I'm using 98 as my o/s.

Thanks.

Re: Mac address
 

OK,
Sometimes you can set your MAC address in your Drivers, its rare, but you can do it.

Im struggling to remember how 98 works, but if you can go into the properties for your network card and see if there is an option to set the MAC address somewhere.

If not - i would assume your card is faulty and pick up a new one - they are only about a tenner anyway.

I had this once, when a staple managed to get into my case somehow and get itself stuck on a lable that was on the back of my Network card, which just so happened to allow it to short two pins that prevented my newtork card from having a MAC address - and it showed up as all zeros too - but thats my luck for you - the chances of that happening are only high if they are related to me. :D

Re: Mac address
 

I'm not convince my board is faulty...its on-board and was fine until the speed upgrade....

Re: Mac address
 

this is what your PC is reporting as the physical address of your nic. what has this to do with ntl's speed upgrades?

Re: Mac address
 

I don't know,I've had ntl for two year and NEVER had to reboot until the recent upgrade....now i get two-three hours online....seems very co-incidental.

Re: Mac address
 

Well,
Your MAC address is defined by your network card - NTL can do nothing about that address or change it.

Mac address
 

Hi,
just done a fresh install of xp pro......when i do ipconfig/all my physical address is showing as 00:00:00:00:00:00.! I'm sure its supposed to show my mac address which is on the bottom of my ntl modem. I registered without using thr broadjump cd, and the instructions said i'd need this address but iwas never asked for it! My connection drops every three hours, please help!

Re: Mac address
 

I think the MAC address is a red herring, though I'm not sure why it is showing as all zeroes (are you using USB?). ipconfig should show the MAC address of the network card in your PC, not that of the modem. If it was a MAC address issue, I would not expect you to get any connection. Maybe one of the NTL people can help?

Re: Mac address
 

Try typing winipcfg into the run box from the start button and see what MAC address that gives. Make sure that you select the correct interface adaptor and "more info".

Re: Mac address
 

unfortunately winipcfg is not available on xp. shame really as its quite handy

Re: Mac address
 

typing "ipconfig /all" in a command prompt will give all the information on xp.

Re: Mac address
 

Hi again all, thanks for the help so far. When i do ipconfig/all it has a list of info....i only have one network card and its onboard. Its listed as a pci900 adapter or something along those lines.....my ip address is shown as a group of numbers(not just zeros and not starting with 169), a submask is shown, and the physical address is shown as 00:00:00:00:00:00. Can someone confirm if this is correct or not.?


Thanks again.