SP2 means no Internet Explorer ..... A Fix Maybe ?
 

Re: SP2 means no Internet Explorer
 

do you have any other firewall running nortons for example..
if so... go into the control panel and disable the xp firwall

Re: SP2 means no Internet Explorer
 

I have Norton Firewall and had turned off XP's Firewall, but to no avail.

Re: SP2 means no Internet Explorer
 

:welcome: to the site, NTLsufferer! :)

Re: SP2 means no Internet Explorer
 

You could try un-installing SP2, reboot and see if you can connect to the internet. If you run any firewall other than the XP firewall you may want to make sure IE is still allowed out as SP may have updated a few files linked to it that might be triggering the firewall to react as though it has been tampered with. Do you have any other firewall running at all?

Re: SP2 means no Internet Explorer
 

I appreciate these ideas - at last some hope of help. NTL were useless when I phone them. However.... If I uninstall SP2 everything workd fine. If I reinstall SP2, turn off XP Firwal and Anti-virus (as I have others running) I can't get the internet. The modem is busily firing and I can get, for example MSN Messenger OKk.

Re: SP2 means no Internet Explorer
 

Have you checked the symantec site for an update to the firewall? I seem to recall issues between the two pieces of software when it was released. When did you download SP2?

Re: SP2 means no Internet Explorer
 

Just my 2 cents......perhaps your Norton firewall no longer recognises IE and is blocking it?

Re: SP2 means no Internet Explorer
 

I have the Symantec Firewall and Anti-virus software configured for automatic updates; but I hadn't checked the actual vendors web site now. I'll have a look. Thanks for the idea. I installed SP2 two weeks ago (and about 4 times since then including this afternoon) but I'm still struggling here. I have to keep going back to a restore point to reach this Forum (very frustrating !)

Re: SP2 means no Internet Explorer
 

Did you make sure that Nortons was NOT running when you installed the SP2 update? It may have caused a problem with the install that stopped some files completing the update??

Re: SP2 means no Internet Explorer
 

No, I've had Norton running all the time. I'll turm it (them) off and try yet again. Thanks.

Re: SP2 means no Internet Explorer
 

i had the same problem last week, to cut a long story short, after trying everything with TS i've had to format my hdd, ntl ts could see my modem, but nothing was getting out, sp2 or n.i.s or combination of was blocking it, tried allsorts to no avail, sp2, devil spawn, imho.

Good luck :tu:

Re: SP2 means no Internet Explorer
 

I may have some light at the end of the tunnel ! :)
I have just diconnected the NTL Broadband modem, turned off all Norton software, reinstalled SP2, re-booted, turned off XP Firewall and Anti-Virus, tunred on Norton Firewall and Anti-virus..... and got exactly the same problem, i.e. nothing but error messages from Explorer. BUT when I checked the Firewall settings I saw that Explorer was set to "Permit All" so for the heck of it I set it to "Automatic" and hey presto - I can get on the internet via Explorer. I'm almost too paranoid to re-boot now ! Maybe this is the fix ?

Re: SP2 means no Internet Explorer
 

.......and thats why I'm not installing SP2 yet :disturbd:

Re: SP2 means no Internet Explorer
 

It worked for you so well done, looks like the firewall needed to re-learn the permissions for Internet Explorer. Like I said above, SP2 alters some files related to IE so firewalls will often have to ask you if you want it to access the internet just in case something nasty has interfered with it.
At least it's working again :)