Voice mail error
 

Strange things occuring with our voice mailbox :confused: We returned home yesterday to the tone signalling a message awaiting us in the voicemail box.The message was retrieved and subsequently deleted but every time we pick the phone up now we are still being greeted with the intermitent tone signalling a non-existant message :(
Any ideas as to why the system thinks we have a message and then tells us we don't when we dial in to check :erm:
We're in the essex area by the way :) Ta guys and gals :)

Re: Voice mail error
 

ring faults, it may need resetting on the voicemail platform

Re: Voice mail error
 

Try doing 1471 - I have found this mysteriously clears a 'stuck' 1571

Re: Voice mail error
 

1471 resulted in the same annoying intermitent tone, thanks anyway :)
Think faults are closed till morning, will have a go then if necessary :(

Re: Voice mail error
 

Well, one PM from Debsy later and we are annoying message tone free :)
Cheers Debs :tu: You have as always come up trumps for an NTL customer in need.

Re: Voice mail error
 

Only just got round to checking if it had worked, glad to hear it :tu: