Using USB Connection but Want to Use Ethernet
 

Re: Using USB Connection but Want to Use Ethernet
 

You should just need to set it to be all assigned by DHCP. Once you've done this, reboot STB, then your PC. You should get a 10.x.x.x IP address. Then in IE goto start.ntl.com, and you should be taken to the provisioning page - you'll need to add your pc, and you'll also need your account PID & password

Edit - make sure you don't have a proxy specified in IE, as that prevents you getting to the provisioning pages

Re: Using USB Connection but Want to Use Ethernet
 

You need to set the ethernet connection to automatic discovery of settings (ip and dns). Then when you have done this, you will need to turn off the STB, leave it off for 30 seconds, then connect the ethernet cable into the pc, and reboot.

Check what ip address you are getting- it should start 10.xxx.xxx.xxx.xxx

If it does, open a browser window and type "start.ntl" (without quotes) and follow the instructions for registering the new device.

Is it a PACE or Samsung box?

Re: Using USB Connection but Want to Use Ethernet
 

Thanks for the rapid response guys:)

it's a Pace box by the way

I'll give your solutions a go & feedback cheers

Re: Using USB Connection but Want to Use Ethernet
 

Well i would but i i said i'm not an expert so

Kneebs - You should just need to set it to be all assigned by DHCP. How?

monkeybreath - You need to set the ethernet connection to automatic discovery of settings (ip and dns). How?

Re: Using USB Connection but Want to Use Ethernet
 

And don't throw the USB adapter away, you never know when it might come in handy ;)

Re: Using USB Connection but Want to Use Ethernet
 

We're both referring to the same thing - in TCP/IP properties (where I presume you manually set the IP addy, subnet mask etc) - there should be a check box for obtaining an IP address automatically, and also one for the DNS. Check them both, then do as we said earlier :)

Re: Using USB Connection but Want to Use Ethernet
 

Well i'm back but i've had to restore my USB connection to get back online.

Followed your instructions to the letter & a message came up saying "You might not be able to access the Internet or some network resources. This problem ocurred because the network did not assign a network address to the computer"

When i looked in the network connection details, it had given me a
Physical Address
IP Address 169.xxx.xxx.xxx
Subnet Mask

But did not give
Default Gateway
Dns Server
Wins server

I was offered a Repair Option & it said "Windows is renewing your IP Address"
It then said windows could not finish repairing the problem because the following action could not be completed. Renewing your IP Address.

I repeat the whole thing again in case of a mistake - same result

My usual IP Adress by the way is 80.x.xx.xx if that helps in any way

Had to go through the same senario to restore my USB connection & that worked first time?

So i'm back in your hands guys:(

Re: Using USB Connection but Want to Use Ethernet
 

the 169.x.x.x ip address is one that gets assigned by windows, when unable to get one via dhcp.

what model of STB is it - it may be that you need a crossover adaptor - if so, it will have x-over or crossover printed or it will be on sticker where the ethernet port is on the back of the STB. You should have got a crossover adaptor as part of your BB welcome pack from NTL.

HTH

Re: Using USB Connection but Want to Use Ethernet
 

Hi Kneebs, as i said before its a Pace box one of the original i think. It has a crossover adapter already fitted.

Re: Using USB Connection but Want to Use Ethernet
 

When you disconnect the cable (or switch off the STB for that matter), does windows tell you that a network cable is unplugged ? If not, there's something up with the connection. Just to double check, but you did reboot the STB, then the PC ?

Re: Using USB Connection but Want to Use Ethernet
 

Yes it does. I shutdown my computer & unplugged my cable from the USB Adapter & pluged it into my ethernet port. I shutdown my Set top box for 30 seconds & then restarted it. I then restarted my computer. I still had my USB Adapter pluged in though.

Re: Using USB Connection but Want to Use Ethernet
 

In device manager for Marvell Yukon Gigabit Ethernet 10/100/100oBase-T Adapter, Copper RJ-45 in the ADVANCED tab there are various settings & their values. The only value not filled in is the Network Address. What would happen if i just put my current Network address in, it's 10.xxx.xx.xxx Will it be the same for the ethernet as the USB?

Re: Using USB Connection but Want to Use Ethernet
 

Jumping in here, leave the box off for at least a minute, have just the cable going into the STB and take the USB Adaptor off

Re: Using USB Connection but Want to Use Ethernet
 

I dont think that would've made a difference, but its maybe worth a try removing it.

Do you have a firewall running - I don't think this would affect it, as I'm sure windows tries to get the ip address before any programs start running, but its worth a try shutting it down if you've got one when you're trying to repair the connection in XP.

Apart from that, I'm at a loss as to why you're getting a 169 address, especially as the connection is there between the pc & STB.