FTP Troubles
 

Hey all.

I'm having problems connecting to my ntl webspace via the FTP. This problem has been stretching on for a while now and I thought it would have been sorted out now but evidently not. It may be because I'm doing something wrong but let's find out.

Basically, I'm using CuteFTP and the FTP address: upload.ntlworld.com

When it logs in, it accepts my username and then when I enter the password, the connection just hangs - because I'm guessing that there isn't any response from the server - and doesn't do anything until it times out. Here's the log that I get, any idea what the problem may be? The username/password I use is definately correct:


STATUS:> Connecting to upload.ntlworld.com

STATUS:> Connecting to upload.ntlworld.com (ip = 62.253.162.29)

STATUS:> Socket connected. Waiting for welcome message...

220-

220-################################################## ################

220-

220- Welcome to upload.ntlworld.com

220-

220-################################################## ################

220-

220 upload.ntlworld.com FTP server ready

STATUS:> Connected. Authenticating...

COMMAND:> USER rish

331 Password required for rishdeep.

COMMAND:> PASS xxxxxxxxxxxxx

ERROR:> Timeout

ERROR:> Can't log in. Still trying...

Re: FTP Troubles
 

Hello :)


Are you sure the password is correct?

e.g. If you have changed the password for your main ntlworld email account, it doesn't affect the webspace password - that stays the same as the original password for the main account.


How often does it do this? Is it always at the same time(s)?


Hopefully one of the ntl people here will pop along & have some ideas :)

Re: FTP Troubles
 

I am assuming from your post that your username is rishdeep? if it is not then can you PM me what it is.

I'll have a look at it at work tomorrow

Re: FTP Troubles
 

Well thanks for the heads up that if I changed my webmail password that it didn't actually change my webspace password, seems to be exactly that that was the problem. Kinda odd that the server just hung and didn't do anything when I put in the incorrect password instead of telling me that it was wrong.

Thanks again y'all.