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Bifta 08-07-2004 11:57

Paypal woes
 
I'm having a spot of bother with paypal, namely, I transferred £700 to my bank account 10 working days ago and it hasn't shown up, other previous transfers have worked but this one hasn't, none of my bank details have changed either.

Is there anything I can do, I'm not getting a response from Paypal, my bank can't really do anything about it so I'm wondering where I stand legally?

zoombini 08-07-2004 12:13

Re: Paypal woes
 
Have you tried ringing them?
Quote:

Customer Service Centre

PayPal Customer Service Agents are available to help you from 6:00 AM BST until midnight Monday to Friday, and from 12:00 PM BST until 6:00 PM BST on Saturday and Sunday.

Call us on: 08707 307 191 (UK national call rates apply)

Bifta 08-07-2004 12:18

Re: Paypal woes
 
Quote:

Originally Posted by zoombini
Have you tried ringing them?

See, when I logged in the other day it said that I could only ring them from 12 til 2am PST Monday to Friday, weird.

Bifta 08-07-2004 12:23

Re: Paypal woes
 
I'm actually shocked, just phoned them, answered very quickly by someone very polite, he mentioned that there was a bank holiday in the USA during the transfer period and the first day wouldn't count, followed by a Saturday and Sunday that wouldn't count so it should be with me in the next couple of days.

Paul 08-07-2004 14:12

Re: Paypal woes
 
Impressive response then. :tu:

zoombini 08-07-2004 14:46

Re: Paypal woes
 
I was quoting from the UK sites contact info.

Bifta 08-07-2004 15:02

Re: Paypal woes
 
Quote:

Originally Posted by zoombini
I was quoting from the UK sites contact info.

I normally log in to www.paypal.com/uk (which paypal.co.uk forwards to)

Must have been a glitch.

gary_580 08-07-2004 15:06

Re: Paypal woes
 
Takes 10 working days!!! Even with the 4th of July in there it seems an excesive time to me. Is that how slow Paypal is for paying out funds?


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