PIN Number for Standalone
 

My dad got a SACM installed 2 weeks ago in the Bromley Area and he still waiting for Bromley NTL Support to send him a PIN number either by post or by telephone. On the phone, they say that the computers that generates the PIN number for the internet registration on a new modem is always down. This smells of BS ?

At the moment he still using the old STB for the internet connection whilst Bromley get their heads out of their behinds.

Re: PIN Number for Standalone
 

if you pm me the postcode, name and house number i will have a look to see if their is a valid pin yet.

This is not BS... just ask debsy about it... she has spent days just trying to generate them :)

MB

Re: PIN Number for Standalone
 

Sent.

Re: PIN Number for Standalone
 

Had exactly the same problem!

The helpful people on here sorted it out yesterday and its all working fine now! :)

Cheers,

Stu

Re: PIN Number for Standalone
 

If there isn't, then on Monday I will generate one.

I am supposed to have stopped posting. I can't face seeing customers that can't get online due to the simplest of problems.

Monkeybreath, if there's no PIN yet when you check, can you please PM me?

Re: PIN Number for Standalone
 

Good to see that you are still here Mark. I am sure that if you continue to help customers on here it will be very much appreciated by them and by the rest of us who want to see the site succeed. People like yourself and the other Associates are an asset to the site that need to be looked after and if it means some members have to modify what they say in order to keep you here then they should start modifying and quickly.

Thank you for all you have done in the past, we appreciate it and know that you care. :tu:

Re: PIN Number for Standalone
 

Looks like this should now be sorted thanks to Monkeybreath who's in work today (I am not).

I shall just do some account tidying-up on Monday and all will be well, but the main thing is, the customer should be online tonight.
:D

Re: PIN Number for Standalone
 

Well done to all that got involved with this one, and glad that you are staying Mark :tu:

Re: PIN Number for Standalone
 

Thanks :-)