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-   -   UK's biggest call center (https://www.cableforum.uk/board/showthread.php?t=1377)

Mark W 25-07-2003 02:30

UK's biggest call center
 
Was wandering around work today, and it struck me not for the first time just how BIG the place is....i was wondering if anyone knew what the UK's biggest call center (sorry... communications center)?

to give you an idea of the size of matrix court i took a few pics....

matrix court

sorry about the quality, but they were taken with my new nokia, and i forgot to take off the protective cover off the camera bit :blush:

*edit* oh, and before the anti ntl mob jump on the lack of people, these photos were taken around 11 at night - long after customer service, faults and the vast majority of tech support have gone home ;)

kronas 25-07-2003 02:35

i dont know the answer but that looks a good enviroment to work in plenty of space :)

quality of pics is great........

alan.ralskey 25-07-2003 02:40

OMG that is huge Mark :eek:

all the ones that I have worked in have been tiny in comparision :(

Mark W 25-07-2003 13:03

Quote:

Originally posted by kronas
i dont know the answer but that looks a good enviroment to work in plenty of space :)

yep except i work in the dark packed in 'corridor' between the two open areas at the back of the buildng :cry:

grum1978 25-07-2003 13:06

Quote:

Originally posted by Mark W
yep except i work in the dark packed in 'corridor' between the two open areas at the back of the buildng :cry:
Oh plz it looks a lot nicer than the buliding i work in :p :D

Richard M 25-07-2003 13:07

V nice, thanks for the pics! :)

Steve 25-07-2003 13:13

I think that United Utilities (The company made up of Norweb and North West Water) has the largest call centre in the UK, that cost £12m in 1998

However, im not sure if they are beaten by HSBC / First Direct who have a massive call centre in Leeds, Yorkshire

Ignition 25-07-2003 13:34

Hehe I look forward to visiting it, looks nicer than where I work for sure, definitely no fair :p Might see ya there :wavey:

Nidge 28-07-2003 16:09

Not a bad place at all, you'd be hard pressed to get me to do some work if there's a gym in there. Great pictures too.

Nidge 28-07-2003 16:10

Quote:

Originally posted by Mark W
Was wandering around work today, and it struck me not for the first time just how BIG the place is....i was wondering if anyone knew what the UK's biggest call center (sorry... communications center)?

to give you an idea of the size of matrix court i took a few pics....

matrix court

sorry about the quality, but they were taken with my new nokia, and i forgot to take off the protective cover off the camera bit :blush:

*edit* oh, and before the anti ntl mob jump on the lack of people, these photos were taken around 11 at night - long after customer service, faults and the vast majority of tech support have gone home ;)

Since when did the sun shine at 11 o clock at night:D :D :D :D Look at the windows there's daylight coming through them.

Mark W 28-07-2003 16:28

Quote:

Originally posted by Nidge
Since when did the sun shine at 11 o clock at night:D :D :D :D Look at the windows there's daylight coming through them.
lol youre wrong actually - the only windows in the building are at the front, and they are not visible in the photos - if you look at the 3rd photo down - the windows are under that balcony on the far left of the photo, and above it in the offices - and as you can see no light is filtering through :D

*edit*
Quote:

Hehe I look forward to visiting it, looks nicer than where I work for sure, definitely no fair Might see ya there
just look for the persecuted looking chap at the back of the building :)

:wavey:

Jules 28-07-2003 19:08

With his feet up on the desk relaxing ;) lol Great pics thank's Mark

Tricky 28-07-2003 19:19

Too much space - The call centres I install is maximum desk per sq footage (even started using LCD screens to keep space down)

Mark W 28-07-2003 19:40

Quote:

Originally posted by whyme38
With his feet up on the desk relaxing ;) lol Great pics thank's Mark
Relaxing??!! my feet are on the desk to cool off after being run off them all day ;)

Quote:

Too much space - The call centres I install is maximum desk per sq footage (even started using LCD screens to keep space down)
have got to say, it is a nice enviroment to work in, even if i am under the enclosed bit.

as for LCD screens, 3/4 of tech support have them.... but guess what 1/4 im in? :cry:

Tricky 28-07-2003 19:53

How many seats in the biggest call centre?


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