Weird error message
 

Was watching Sky just before the England match on Saturday when the STB started behaving really strangely.

Firstly it wouldn't change channel or switch off using the standby button. Next, as I was about to pull the power lead out it displayed "mute card" in an error message type box on the screen with "ok" selected. None of the buttons worked on the remote but did on the box. Tried to change channel but just got no sound or pictures on any. When I did pull the plug (and push it back in again), it complained about the card not being inserted so I gave it a quick wipe.

Eventually, I had to leave it a few mins and reset again before it came back on. Now I seem to have lost the ability to put the box in standby - the display goes off but the picture stays on. Also seem to have lost the ability to output RGB too.

Box is a Pace 1000 if that helps.

Re: Weird error message
 

Unplug the STB, chexk all of the connections, give the card a quick clean and make sure it goes back in the bottom slot if you've got two slots. Then power back on and see what happens. If your still having problems (and no-one else has any other advice) the you'll need to call faults as it looks like your box may be on the way out.

~Jon

Re: Weird error message
 

what model of box is it and is the card burned at all :erm: :D

Re: Weird error message
 

are you ex c&w or old ntl ie have you just got the cr3 download ie new screens light blue maybe your settop has gone tits up after download
mute error sounds like a card problem make sure its pushed fully home.

Re: Weird error message
 

Sorry for the delay getting back - been working away.

It's a Pace 1000, ex c&w and we're on the purple CR3. Still can't switch it off using either the power button on the front or the remote. Just checked the card and as soon as I opened the flap got the "mute card" error again. Still also got no RGB output :(

Card itself looks OK - a little yellowish at the chip end but certainly not burnt or cracked. Took card out and gave it a wipe but it was nice and clean anyway and firmly pushed home too.

I think a call to faults is in order - I'm missing my RGB and I fancy one of those new Samsungs anyway!

Re: Weird error message
 

You have your TV plugged into the VCR SCART socket on the STB. Change it to the TV SCART socket, and this will give you RGB and make standby work correctly.

No idea about the mute card thing though :confused: If you only get it when you touch the card, then I wouldn't worry about it.

Re: Weird error message
 

Make sure your TV is connected to the bottom TV scart socket of the STB.

If its connected to the top VCR scart you will only get a composite video signal all the time.




Sorry for repeat, above reply beat me to it.