erratic shut down!!
 

over the last week ,when i have been on the internet my pc has restarted itself twice for no reason!! when it did it today for the second time my pc wouldnt come back on properly, it would just bring the tool bar up and nothing else. i had to resort to using goback to reset it to how it was yesterday! i am a newbiw and found the whole thing very traumatic!! lol

after the first time it did it, i ran my antivirus through it and adaware but it picked nothing up, any ideas? pleases help :(

Re: erratic shut down!!
 

Your PC not overheating is it?

Re: erratic shut down!!
 

does it give you an error message or a warning when it is going to shutdown or just power off?

when it goes off, does it automatically restart or just stay turned off?

Re: erratic shut down!!
 

i dont think my pc is overheating, and when it restarts its just as instant as that no warning no message no nothing!
this last time though when i was tryng to get it back on and it wouldnt, i had to try and shut it down again, a message came up norton trying to end programe, then internet explorer trying to end programe and then smartbridge alerts trying to end programe. what is smartbrige?

Re: erratic shut down!!
 

strange... how frequently does it happen?

try running the computer in safe mode for a while and see if it still happens (hit f8 during bootup and chose safe mode with networking)

this should give a better indication of whether it is a software or hardware issue.

IIRC smartbridge is related to correct connect /bbmedic... according to google it is the worlds most popular freeware bridge game :shrug:

MB

Re: erratic shut down!!
 

it has happened twice in the last 3 weeks

Re: erratic shut down!!
 

and the 2 times it has happened i had opened my favourites on internet explorer and was scrolling down the lists of sites and this is where it happened, but not in the same place!

Re: erratic shut down!!
 

can you recreate the problem by scrolling through the favourites menu again? or does it not happen every time that you do it?

Re: erratic shut down!!
 

another q would be is what os are you running :)

Re: erratic shut down!!
 

well no because it has only happened twice over the last few weeks, but im not sure, it could of been when my mouse was hovering over a site which has forums on it. sometimes these sites have php errors if this means anything!!!!!

Re: erratic shut down!!
 

i am running windows 2000

Re: erratic shut down!!
 

what are your system settings set to , i.e. have you got turn off hdd after a certain time enabled ?????????? :)

Re: erratic shut down!!
 

what is hdd lol!

Re: erratic shut down!!
 

hard disk drive :D :D :D :D


start control panel power options maybe :erm:

Re: erratic shut down!!
 

no i havent, but this happens when im using the pc, not when the sreen saver is on or anything