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harmonyinfo 10-05-2004 23:15

TV in Bracknell
 
Anyone else having a problem with digital TV in Bracknell? My box is stuck with the "Tune" message on the LEDs. Been like that for a couple of hours. I tried switching it off for a while and then on again but same problem.

Thanks

Jim

Proppinupthebar 10-05-2004 23:33

Re: TV in Bracknell
 
I would try rebooting whilst holding down the down arrow on the front of the box. It bypasses part of the box boot up and is slightly more sensitive.
Otherwise its possibly a localised outage (try again in the morning) or your box may have gone to silicon heaven in which case its a call to CS.

harmonyinfo 11-05-2004 00:48

Re: TV in Bracknell
 
Hi
Thanks for the tip.
Tried the rebooting with the down arrow pressed and got the message "Your smart card is not inserted correctly... etc." So I took it out (gave it a quick wipe) and then reinserted it but still get the same message when rebooting it with the down arrow pressed. Card itself looks OK (no scratches etc). Maybe the card and/or card reader has gone wrong?

Jim

Proppinupthebar 11-05-2004 11:36

Re: TV in Bracknell
 
Tune would indicate a problem with either the boxes tuner or the levels getting to the box. I think a call to CS for a visit is the best way to go.

harmonyinfo 11-05-2004 13:52

Re: TV in Bracknell
 
Phoned CS and they are going to send an engineer (not able to send one until Friday though!).

Jim

xtopher 11-05-2004 18:45

Re: TV in Bracknell
 
Hi harmonyinfo, I am in Bracknell (Roman Hill) and everythings ok here at 6:45pm. You have been given good advice. I had a box replaced after about 2 years. Not good for a bog standard computer is it?
xtopher

harmonyinfo 12-05-2004 00:45

Re: TV in Bracknell
 
Yes, thanks all for the advice folks. I'm sure the CS man will fix it when he comes on Friday.

Jim


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