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-   -   changing DD details (for only ONE service) (https://www.cableforum.uk/board/showthread.php?t=12022)

markmarkymark 06-05-2004 19:40

changing DD details (for only ONE service)
 
Yo all

I currently pay 34.99 for the 1Mbit service and £28 for the TV/Phone package. They come out as two separate DD from my bank account.

Now for certain reasons I want to retain the current DD details for my cable modem but MOVE the DD for my TV/phone to another bank account altogether.

Now, one would think that this would just be down to a simple phone call. Perhaps thats the case. But, before I spend a long time in a Q on the phone I wonder if someone could advise me that the above request is likely to be accepted with no problems !!

cheers

Mark

Chris W 06-05-2004 20:08

Re: changing DD details (for only ONE service)
 
do you get one bill or two?

markmarkymark 06-05-2004 21:00

Re: changing DD details (for only ONE service)
 
Quote:

Originally Posted by monkeybreath
do you get one bill or two?

Two bills ....

although I have to admit I have had no bills at all for past two months (although the money has still come out) - I assume that is because of the new billing system ?

Chris W 06-05-2004 21:15

Re: changing DD details (for only ONE service)
 
Quote:

Originally Posted by markmarkymark
Two bills ....

although I have to admit I have had no bills at all for past two months (although the money has still come out) - I assume that is because of the new billing system ?

if they are billed completely seperately i can't see why it would be a problem, just make sure that c/s move the DD for the right one ;)

MB


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