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-   -   myntlhome.com (https://www.cableforum.uk/board/showthread.php?t=10535)

hansi 03-04-2004 06:03

myntlhome.com
 
Despite receiving a leaflet singing the praises of this latest service (sic) from ntl, guess what, it doesn't work! I have tried to change my contact details several time, but it just won't accept the changes, I have tried on different occasions and told ntl about it also on many occasions. Also it hase my payment date wrong. Did I get a response? Nah! :td:

Chris W 03-04-2004 15:41

Re: myntlhome.com
 
Quote:

Originally Posted by hansi
Despite receiving a leaflet singing the praises of this latest service (sic) from ntl, guess what, it doesn't work! I have tried to change my contact details several time, but it just won't accept the changes, I have tried on different occasions and told ntl about it also on many occasions. Also it hase my payment date wrong. Did I get a response? Nah! :td:

I have used myntlhome... it worked fine for me! what contact details are you trying to change? is it your postcode?

If you have a SACM BB account, pm me your details and i can correct them for you (except for the postcode!).

One of the mods/ admins can verify that i do work for ntl if you are worried...

hansi 03-04-2004 17:02

Re: myntlhome.com
 
I tried to change my mobile phone number ( which they have down as my old BT phone number (ie before I switched to ntl!) and each time I try to change it, it doesn't alter it

Steve H 03-04-2004 17:09

Re: myntlhome.com
 
Quote:

Originally Posted by monkeybreath
One of the mods/ admins can verify that i do work for ntl if you are worried...

Yup :)

Chris W 03-04-2004 17:28

Re: myntlhome.com
 
Quote:

Originally Posted by hansi
I tried to change my mobile phone number ( which they have down as my old BT phone number (ie before I switched to ntl!) and each time I try to change it, it doesn't alter it

done now for you ;) should have worked this time!!!

hansi 03-04-2004 17:33

Re: myntlhome.com
 
Quote:

Originally Posted by monkeybreath
done now for you ;) should have worked this time!!!

thanks, I'll check it later, any idea why it didn't work for me?

Chris W 03-04-2004 17:39

Re: myntlhome.com
 
Quote:

Originally Posted by hansi
thanks, I'll check it later, any idea why it didn't work for me?

becase it is run by ntl :LOL: :D

hansi 05-04-2004 14:52

Re: myntlhome.com
 
Quote:

Originally Posted by monkeybreath
becase it is run by ntl :LOL: :D

sorry mate, I just checked and it hasn't changed yet!

Chris W 05-04-2004 16:31

Re: myntlhome.com
 
grr...i will escalate this for you when i go into work on wednesday

hansi 05-04-2004 16:54

Re: myntlhome.com
 
Quote:

Originally Posted by monkeybreath
grr...i will escalate this for you when i go into work on wednesday

thanks

hansi 08-04-2004 19:07

Re: myntlhome.com
 
sorry to tell you that this still hasn't updated, and to make matters worse, it has now deleted my ntl phone number and won't let me replace it, and it still hasn't updated my mobile number. I know it's not your fault mate, but this site is crap!

Chris W 09-04-2004 00:38

Re: myntlhome.com
 
:rolleyes: can't disagree with you there mate, it does sound pretty crap!

I have escalated this now, and it should be looked into... that isn't a promise that they will do anything about it mind! ... but you never know!


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