e-mail not downloading from server!
 

Hi all,

I have searched the forum for the problem below and found no solution:

When I use outlook to download my email it has the following errors:

1. The mail doesn't download unless I remove and re-instate the account.
2. Once the account is re-instated, it does not download the mail from the server so the whole process starts again.

Any help is greatly appreciated.

Daran

Re: e-mail not downloading from server!
 

Have you tried to un/reinstall outlook?

Re: e-mail not downloading from server!
 

What settings are you putting in the account you create and what error messages do you get ?

Re: e-mail not downloading from server!
 

hi Daran

the last time i had a problem like that, it was a 'stuck' email, I found that logging into webmail & deleting the obvious spam/virus messages, freed up the inbox for that account:)

Re: e-mail not downloading from server!
 

Same here NTL servers what more can we say

Re: e-mail not downloading from server!
 

I have had the "same" problem for a few weeks now. I have to leave Outlook on a forced "send & receive" to get any mail. It gets to 85% and hangs, telling me (today) it is downloading 1 of 287 and that it will take 6 hours!!! I had someone send me some work home, they tried 2 e-mail addy's. 1 was bounced by the server and the other got through!

I don't use webmail, but I logged in to try the "fix" listed above; webmail says that there is nothing in my "inbox" ! I am now confused. Any of you good souls got any words of hope and encouragement?

Re: e-mail not downloading from server!
 

Has anyone checked the Server Status page?

Re: e-mail not downloading from server!
 

If it has been resolved, as they state, why do I have the message: receiving 19 out of 287, time remaining 9 hours? I think they are referring to yesterdays problem, they may not know about todays!

(tongue firmly resting in cheek!)

Re: e-mail not downloading from server!
 

Because when it comes to ntl, & their daily/weekly bout of email troubles-there is no such thing as 'resolved'. ;)

Re: e-mail not downloading from server!
 

It's not just me then!

Re: e-mail not downloading from server!
 

Unlikely. :(

Re: e-mail not downloading from server!
 

Deep joy! (hahaha)

Re: e-mail not downloading from server!
 

what you should do really
is run a telnet session


Start > Run > Command > Telnet


Open pop.ntlworld.com 110
username: *******
pass: *********

List


you will see what's in there for definate then

my guess is its probably some issue with being overloaded

delete 'em all one by one if neccessary
dele 1 etc

I sorted someone's out the other day
> 320 of them - most of them massive spam mails

Re: e-mail not downloading from server!
 

Thanks for that! I'll give it a go in a while.

Re: e-mail not downloading from server!
 

They are lying. My emails from 20th March 'temporarily' disappeared and have still not returned. I am waiting for a reply to my letter of complaint.