Cable Forum - Perfectnav removal

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Perfectnav removal

I've got the irritating spayware perfectnav in my machine and for the life of me I can't get rid of it. I've tried Adaware which was absolutely useless and Spywareblaster was equally pants. I must have picked it up from Kazaa (should have known better) which I've now uninstalled. I did a google and came up with...

Quote:

Start the registry editor. This is done by clicking Start then Run. (The Run dialog will appear.)

Type regedit and click OK. (The registry editor will open.)

Delete 'HKEY_LOCAL_MACHINE\SOFTWARE \ Classes \ CLSID \ {A045DC85-FC44-45be-8A50-E4F9C62C9A84}', if it exists.

Delete 'HKEY_LOCAL_MACHINE\SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer\Browser Helper Objects \ {A045DC85-FC44-45be-8A50-E4F9C62C9A84}', if it exists.

Exit the registry editor.

Restart your computer.

Start Windows Explorer and delete: %ProgramsDir%\PerfectNav\
Note: %ProgramsDir% is a variable (?). By default, this is C:\Program Files.

Start Microsoft Internet Explorer.

In Internet Explorer, click Tools -> Internet Options.

Click the Programs tab -> Reset Web Settings.

The only problem is, the 2 reg entries I'm told to delete aren't there. When I try to delete the file I'm told it's in use and can't be removed. Short of reformatting, can anyone else suggest anything?

Re: Perfectnav removal

Have you tried windows safe mode to edit?

Re: Perfectnav removal

Have you tried booting to safe mode and then attempting the edit.

Oh and have you tried Spybot? http://www.safer-networking.org/index.php?page=download

Edit- MGP Beat me to it

Re: Perfectnav removal

Spybot is equally crap for me - it just freezes as I try to download the updates, so I spose it's safe mode for me....

Cheers both.

Re: Perfectnav removal

You can't delete the file because the OS is currently using it. You can either boot into safe mode which may or may not load the app anyway. If it does, you need to terminate the process.

If you are using Win98/Me I can attach a freeware process viewer, or if you are using Win2k/XP, you can go into task manager, and terminate it there. If you can't spot it, download a good process viewer for Win2k/XP, which will display the path to the file running, along with the process name. Once you terminate it, you can delete the file.

HTH

Re: Perfectnav removal

Cheers everyone, the safe mode method worked a treat :)