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-   -   500M : 600mb tier rollout (https://www.cableforum.uk/board/showthread.php?t=33709438)

alanbjames 15-10-2020 12:33

600mb tier rollout
 
Im wondering if anyone is on this or yet been offered the option?

Thanks.

jb66 15-10-2020 21:50

Re: 600mb tier rollout
 
Not heard anyone on this yet, you would think VIP customers would get 1GB anyway as there isnt much extra cost to VM on this tier

BenMcr 15-10-2020 23:56

Re: 600mb tier rollout
 
500Mb to 600Mb doesn't require new kit or DOCSIS 3.1

jb66 16-10-2020 00:13

Re: 600mb tier rollout
 
Quote:

Originally Posted by BenMcr (Post 36053949)
500Mb to 600Mb doesn't require new kit or DOCSIS 3.1

They are handing out sh4s randomly allready

BenMcr 16-10-2020 00:25

Re: 600mb tier rollout
 
Quote:

Originally Posted by jb66 (Post 36053951)
They are handing out sh4s randomly allready

It's not random.

But the point is that all customers currently on Ultimate Oomph with 500Mb will be able to get 600Mb without having to do anything to request it or change their setup. It'll be an automatic change.

At some point in the future then a version of Ultimate Oomph probably will include a D3.1 tier of service,but not until the rollout is in most if not all of the network.

jb66 16-10-2020 00:35

Re: 600mb tier rollout
 
Quote:

Originally Posted by BenMcr (Post 36053955)
It's not random.

But the point is that all customers currently on Ultimate Oomph with 500Mb will be able to get 600Mb without having to do anything to request it or change their setup. It'll be an automatic change.

At some point in the future then a version of Ultimate Oomph probably will include a D3.1 tier of service,but not until the rollout is in most if not all of the network.

Have had countless 100mb customers been sent them out, what a waste

BenMcr 16-10-2020 01:52

Re: 600mb tier rollout
 
Quote:

Originally Posted by jb66 (Post 36053957)
Have had countless 100mb customers been sent them out, what a waste

Again, it's not a waste. Customers who get sent a Hub 4 are getting them because there is a customer and company benefit.

To ensure that it is only when there is a good reason and not a waste, Hub 4 swaps for non Gig1 customers is by targeted invitation only.

jb66 16-10-2020 08:44

Re: 600mb tier rollout
 
Quote:

Originally Posted by BenMcr (Post 36053962)
Again, it's not a waste. Customers who get sent a Hub 4 are getting them because there is a customer and company benefit.

To ensure that it is only when there is a good reason and not a waste, Hub 4 swaps for non Gig1 customers is by targeted invitation only.

Appreciate your opinion but I disagree. From speaking to the customers I go to they are not heavy downloaders, we're happier with their old hub 3 as had no issues and are asking to go back to what they had before as are having dropouts on the hub 4

BenMcr 16-10-2020 09:56

Re: 600mb tier rollout
 
From what I understand the Hub 4 is being targeted in areas where putting customers onto D3.1 does help with overall network performance, or will do when the area is D3.1 enabled.

Some customers may not see any change if they are as you say not heavy users, others should see an improvement, and there is general benefit for both customers in an area and for Virgin Media's ability to manage the network.

alanbjames 16-10-2020 16:45

Re: 600mb tier rollout
 
My SH3.0 is one of the original White ones thats how old it is.

Touch wood aslong as it works im happy.

raging bull 16-10-2020 22:15

Re: 600mb tier rollout
 
Same model of hub3 here alan, been good as gold but shame on the network being touchy.

nodrogd 18-10-2020 00:33

Re: 600mb tier rollout
 
Quote:

Originally Posted by alanbjames (Post 36054028)
My SH3.0 is one of the original White ones thats how old it is.

Touch wood aslong as it works im happy.

They are still being manufactured for VM Ireland:
https://www.virginmedia.ie/customer-...lights-on-hub/

ozsat 05-11-2020 19:19

Re: 600mb tier rollout
 
1 Attachment(s)
My SH3 rebooted at 5.24pm today and when it came back it had upgraded to 690 down and 44 up.

Attachment 28659

General Maximus 06-11-2020 13:32

Re: 600mb tier rollout
 
nice, it is funny to see that 600mbits is pretty much 700mbits.

Tricky Trevor 06-11-2020 13:45

Re: 600mb tier rollout
 
i noticed in the postcode search its saying 600 in green but after rebooting my SH3 and doing a speedtest it is still the same speeds as normal.


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