Re: Deals for exisiting customers
Ok so I have sorted a new 12 month deal.
Was on VIP bundle (Sky Sports & Cinema HD) with 350Mb BB and talk anytime phone. 3 boxes (2 v6 and an older Tivo box). I was paying £96 pm as recently as July but the bill has steadily gone up to £112 pm this month. I was armed with Sky's Q experience bundle black friday 50% off sale info and VM's ultimate ooomph £79pm offer. Spoke to several VM staff and got differing amounts from virtually all of them. Stumbling block seems to be having a 3rd box when negotiating deals. Best deal I got is keeping my existing package as it is and getting a free swap of a 3rd v6 box to replace the Tivo. £101 per month. I had hoped for more but have saved £11 pm (£132 per year) so better than nowt. Best offer i got for the ooomph package with 3 boxes was £110 pm. Unlimited data sim was tempting and would have saved me a few quid a month on my mobile phone (not currently on Virgin) but decided to keep my mobile phone and tv/bb/landline contracts separate. |
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Did you get UK for all of the calls and if so what sort of times did you ring (just that recently some people were indicating retentions had gone overseas). |
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Thanks, that's good news. Been meaning to have a "chat" for a while. ;) |
Re: Deals for exisiting customers
j didnt get much offered when i called up. with the line rental saving going and the recent rises, my bill is upto £72 and thats with some loyalty discounts.
they did add sky sports HD for an extra £18, which i took for the darts and its not a contract extension. so it gives me some time to look at BT fibre and freesat as our contract runs out next month. i dont want more stuff like sky cinema or a second box or 350, i just dont want to pay more and more and more! |
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I don't know why in this day and age they keep pushing the phone and line rental, I could do without it as we all have mobiles.
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l know what you mean though as the line rental is expensive. |
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i recall BT back in the day said there was no demand for ADSL without a phone contract, so didnt feel they needed to offer it. yeah because it wasnt even an option! |
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However Virgin Media will provide an backup unit for customers with the Hub based home phone that allows calls to the emergency services if needed. |
Re: Deals for exisiting customers
Was paying £99 for "free" phone calls, top BB and TV without sports / movies. Seven months ago was offered Movies for free for 6 months. When that expired i cancelled it. Two weeks later offered Sky Sports (not HD), Movies and SIM with 5Gb data a month for an extra £3pm. Now paying £102pm.
I would suggest not opting out of VM's marketing calls......you never know what you may be offered!! |
Re: Deals for exisiting customers
My package was m50 broadband upgraded to m100 free and landline talk weekends. Up till today I was paying £39.50 with a £5 loyalty discount. My discount is due to end soon, so I contacted retentions and he said my package is £49.50 and could give it to me for £41.50 for 18 months. But how come? My package is £39.50 without the £5 loyality discount is £44.50. It seems he has increased the price of my current package to £49.50 and then discounted it to £41.50.
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