Re: Latency / Packet Loss to Cloudflare
I have a server based in Germany that was having issues with cloudflare dns yesterday evening (using 1.0.0.1, at 8pm & 9pm)
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Re: Latency / Packet Loss to Cloudflare
And looks like issue is back this evening
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Re: Latency / Packet Loss to Cloudflare
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https://www.cableforum.uk/images/local/2020/12/12.png |
Re: Latency / Packet Loss to Cloudflare
Wonder what the best way to get someone at virgin to look at this? I can't remember how it got sorted last time, I believe there was a thread in the VM forums but I can't find it now..
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Re: Latency / Packet Loss to Cloudflare
I posted my findings on here, there's a member of this forum who works for virgin and confirmed my results and raised a ticket.
---------- Post added at 20:27 ---------- Previous post was at 20:15 ---------- I'm also starting to get a little peeved at the frequency of the issues I'm having on a business service, I'm in south London but sadly the fastest I can get on DSL is the 70Mb service and then it suggests I'll only get 35, so I'm stuck with Virgin. I know I keep saying it, but my service was 100% spot on and ran perfect prior to the cable being ripped out by workers with a digger in new maldon a year or so ago, and after it was restored the service has been nowhere near as stable or fast as it was previously. And Pingnoo was born out of the problems I was having with my service! |
Re: Latency / Packet Loss to Cloudflare
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Seems like saturated links on that xx.2 router as it's been fine (for me) all day until a couple of hours ago. |
Re: Latency / Packet Loss to Cloudflare
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Re: Latency / Packet Loss to Cloudflare
It's 00:50 and since about 10 minutes the packet loss seems to have gone away again (this is the behaviour I saw last night)
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Re: Latency / Packet Loss to Cloudflare
I've seen similar issues to 1.1.1.1 and cloudflare in general recently with pingnoo graphs that basically match the above, but I didn't think to check this forum. Good to know it's not just me. It does seem like VM is running their peering really hot.
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Re: Latency / Packet Loss to Cloudflare
Surfing is once again an awful experience right now.
---------- Post added at 17:42 ---------- Previous post was at 17:01 ---------- I give up, it's impossible to use this connection. |
Re: Latency / Packet Loss to Cloudflare
Well you could just change to google dns .....
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Re: Latency / Packet Loss to Cloudflare
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https://www.cableforum.uk/images/local/2020/12/13.png |
Re: Latency / Packet Loss to Cloudflare
I've reported this. Ticket ref F008701533
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Re: Latency / Packet Loss to Cloudflare
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Re: Latency / Packet Loss to Cloudflare
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But even after solving that, I still experienced a lot of pain because a lot of the stuff I access is behind Cloudflare as a CDN, turning off the CDN on all of those domains would be a painful job! :p In the bigger picture though, the issues with the business service (as far as how I experience them) have god considerably worse, whether this is down to COVID and there being higher usage, I don't know, but it's frustrating. I think this is one area where the residential service is better served than the business service, there's a user forum, that means you can post and get responses from users and staff, meanwhile here on the business service you basically have to phone to get through to support who will go through the usual script before sending an engineer when you plainly know that the issue is not at your end but somewhere in the VM network. Of course, there's "online chat" but that's almost never available, a number of times I've got onto it and say there for 15 minutes with no response before eventually closing it. I'd kill for an official support forum for business users, I'm not even sure why this isn't a thing, you'd think that they'd want to have something like that to reduce call volume. ---------- Post added at 22:46 ---------- Previous post was at 22:44 ---------- Quote:
Imagine trying to explain this problem to the front line support who will suggest turning the router off and on again! |
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