My Virgin Media - Online Account
 

Just impossible to login.
Forgotten password and follow the set procedure to go nowhere.

It ends with a panel that I filled in correctly from my bill, but it
keeps saying the bill details are wrong with a heading "please confirm your username".
I have never used this account online and have forgotten the password.
My username is my email address.

Anybody got a clue ?

https://www.cableforum.uk/images/local/2019/11/1.jpg

Re: My Virgin Media - Online Account
 

It will probably save a lot of frustration if you just phone up. Have a <<hug>> to be going on with from someone who had the same problem.