Netflix buffering
Hi all, my parents have an original Tivo and have recently started using the Netflix app on it. However it frequently buffers and gets stuck on 25% (I can't check exactly what happens due to lockdown). I advised my step-dad to call faults and apparently he is being sent an 'internet cable' - I'm assuming that this is an ethernet cable...
I was under the impression that the Tivo boxes had their own built in modem and the ethernet port was for streaming from another box in the home, rather than connecting to the Internet. Will the new cable fix the fault? |
Re: Netflix buffering
Don’t know ... but on every Netflix app I’ve ever used, it will buffer up to 25% even if there’s no actual data coming in, just as long as there’s an active data connection.
I guess if the TiVo’s built in modem (or Wi-fi?) is on the blink, an Ethernet cable would be a quick fix. |
Re: Netflix buffering
Doubt it will help, as you say the original VM model gets the internet from its own modem, the ethernet is for other things like sharing content between other household Tivos.
I've not used an original VM Tivo with Netflix for around 3 years, so although it wasn't awful experience it may be worse these days. If getting them a V6 Tivo upgrade is too much hassle/cost, you'd be better getting a streaming stick, like a Roku and walk them through the setup on the phone. I've helped a relative of pension age recently with Roku and it went OK. |
Re: Netflix buffering
An Ethernet cable won't help. Netflix will only use the built-in modem. They need to call again.
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Re: Netflix buffering
Thanks all, I've let him know. I thought it didn't sound right, but it's been a few years since I had a tivo and I wasn't entirely sure.
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Re: Netflix buffering
When I had my original TiVo I found it did this all the time so I never used any of the apps.
V6 has never gave me any problems. |
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That's "record" as in being able to rewind each tuner an hour, not record as in selecting a show to record and stored until you delete. The other tuners are now inactive until required. |
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It's more likely due to network capacity improvements.
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Netflix was the only streamer that worked on my old TiVo, although it took about a full minute to load!
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https://community.virginmedia.com/t5.../true#M1415480 But it was no secret that there were also network congestion issues: https://www.cableforum.uk/board/show...1&postcount=17 https://www.cableforum.uk/board/show...9&postcount=33 https://www.cableforum.uk/board/show...8&postcount=67 |
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The Netflix 25% buffering issue I used to get on several devices but never the V6.
It was common across all platforms and seem to be (usually) fixed by just logging out and logging back in to Netflix. |
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ALL Samsung Tivos stick at 25%, its been a long term fault that VM wont acknowledge. It doesnt happen to ciscos or V6 boxes
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So a replacement box was sent - another Samsung Tivo - and guess what happened after 5 minutes of streaming... I've advised my step-dad to ask for a technician call out if possible. He's really excited about the prospect of another hour on hold waiting to speak to the faults team...
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how do you even know if you have a samsung tivo? My tivo has always been well behaved. Only issue i've ever had is with amazon prime where shows dont fully load up. A quick turn off and on fixed it. netflix for me has always been a more well behaved sailor
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