Cable Forum - 500M 600mb tier rollout

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - 500M : 600mb tier rollout (https://www.cableforum.uk/board/showthread.php?t=33709438)

bbxxl

13-11-2020 12:46

Re: 600mb tier rollout

Quote:

Originally Posted by daveoc14 (Post 36057886)

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...

Grimpy

13-11-2020 12:48

Re: 600mb tier rollout

Quote:

Originally Posted by daveoc14 (Post 36057886)

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I've always used speedtest.net

https://www.cableforum.uk/images/local/2020/11/1.png

david_w2k

13-11-2020 12:57

Re: 600mb tier rollout

Quote:

Originally Posted by daveoc14 (Post 36057886)

Can I ask what site people use to test their speed. I'm on 500 and if I use speedtest.net I always get a download figure of around 200-250 but if I use sam knows speed test its always around 550.

I sometimes find the browser can limit the result. If you try the desktop client you may find you get the full 550. That is what happens on my tablet - probably limited by CPU

---------- Post added at 12:57 ---------- Previous post was at 12:56 ----------

Quote:

Originally Posted by bbxxl (Post 36057891)

I get about the same. Samknows only gives about 160 but they know there is a fault and have been looking into it for the past few weeks...

I also have that fault. They haven't said much about the nature of the fault but my box hasn't worked properly since I got it a month or so ago

bbxxl

13-11-2020 13:05

Re: 600mb tier rollout

My router has Speedtest built in, Samknows used to send me emails to confirm they were still looking into the problem but haven’t The Virgin engineer said he’d be happy if he could get high 200s. I’m getting low 200s.

david_w2k

13-11-2020 13:20

Re: 600mb tier rollout

Quote:

Originally Posted by bbxxl (Post 36057895)

Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood

bbxxl

13-11-2020 13:40

Re: 600mb tier rollout

Quote:

Originally Posted by david_w2k (Post 36057898)

Ah I see apologies, my issue is with Samknows rather than the connection, i misunderstood

My issue is also with Samknows as it is showing far less than Speedtest does!

gimpymoo

07-03-2021 16:20

Re: 600mb tier rollout

I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.

jb66	07-03-2021 16:54

Re: 600mb tier rollout

Quote:

Originally Posted by gimpymoo (Post 36073429)

I just got 500Mb installed.

Are they rolling all customers onto the 600 eventually?

Thanks.

Only ultimate Oomph customers

bbxxl

07-03-2021 20:18

Re: 600mb tier rollout

Quote:

Originally Posted by jb66 (Post 36073432)

Only ultimate Oomph customers

Any idea when? 600 is available in my area but I’ve not been upgraded yet.

david_w2k

07-03-2021 20:44

Re: 600mb tier rollout

Quote:

Originally Posted by bbxxl (Post 36073449)

Any idea when? 600 is available in my area but I’ve not been upgraded yet.

I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)

bbxxl

07-03-2021 21:15

Re: 600mb tier rollout

Quote:

Originally Posted by david_w2k (Post 36073450)

I think it is by the end of this month. Mine has just been recently upgraded during Feb (funnily enough got the email confirming it though this weekend)

Thank you.

bbxxl

03-04-2021 09:56

Re: 600mb tier rollout

Quote:

Originally Posted by BenMcr (Post 36056479)

They can't select it yet. Currently only existing Ultimate Oomph customers are being upgraded to M600 where possible.

Any customer in an area that can't yet support M600 and all new Ultimate Oomph customers will still get M500 for now and be upgraded at a later date in line with the original promise:

I’m on Ultimate Oomph, 600Mb is available in my area but I haven’t been upgraded.

My 500 only gives up to 230 at best so I doubt if 600 will make much difference. Unfortunately there is no alternative around here.

jb66	03-04-2021 10:13

Re: 600mb tier rollout

Quote:

Originally Posted by bbxxl (Post 36076033)

The upgrade to 600 won't improve your wi-fi speed unfortunately

bbxxl

03-04-2021 11:42

Re: 600mb tier rollout

Quote:

Originally Posted by jb66 (Post 36076034)

The upgrade to 600 won't improve your wi-fi speed unfortunately

My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.

ozsat

03-04-2021 12:07

Re: 600mb tier rollout

How are you measuring the wire speed? What LAN card?

Quote:

Originally Posted by bbxxl (Post 36076046)

My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.

All times are GMT +1. The time now is 11:52.

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