Keeping old number with Virgin deal
 

Does anyone know if it's possible to keep one's old non-Virgin mobile number when taking up the £10 per month deal?

:help:

yes it is possible.
just get a PAC from your current phone company and ring up virgin, give them the code and they will do the rest. it takes 5 working days. you may also need a PUK code to unlock your current phone from your current supplier.

Re: Keeping old number with Virgin deal
 

If the mobile is locked to one specific network - don't get the PUK code from the current network, they will more than likely charge you over the odds for this. Take a trip down to the local market, there might be a mobile phone shop or stall holder, who will unlock the phone for you to use on other networks, for as little as a fiver.

...or you can search the net for the code.

Re: Keeping old number with Virgin deal
 

It's not a PUK lock code either

Re: Keeping old number with Virgin deal
 

Its a Network Provider Lock... Vodafone will give you it for free provided your phone is outside of its contract. If you are still within a contract, its Illigal to unlock or modify your phone as it doesnt belong to you. Once you are ouside the contract, its yours so AFAIK they unlocki it for free. If its a PAYG phone... dunno.

Re: Keeping old number with Virgin deal
 

You should check your facts, it is not against the law to remove a service provider lock on any handset in the uk, before, during or after any contract period!

All netowrks charge for providing codes. regardless if it's pay go or contract.

Re: Keeping old number with Virgin deal
 

Orange charged me £20 for the unlock code. Be warned - you only get a limited number of goes, so it has to be entered correctly, otherwise the handset is useless.
When you ask for your PAC, you have 30days in which to use it. That's classed as the start of the notice to your current provider.
Call Virgin Customer Service, and give them the PAC and your current number. They contact the current provider and take over the number. That takes about five days. If the number is taken over in less than 30days, then you have to pay a proportion of the rental to your old company.
You can get a Virgin number before you get the PAC from your existing company - I did, and then Virgin just send through the update to your SIM card changing your number.
It's really painless.

Re: Keeping old number with Virgin deal
 

I got my code for free from Vodafone, no quibbles, when my contract was up.

Re: Keeping old number with Virgin deal
 

I think Vodafone are the only service provider who doesn't charge for unlocking phones in the UK.

Re: Keeping old number with Virgin deal
 

How?

Re: Keeping old number with Virgin deal
 

Only some phones - Sony Ericsson unfortunately you can't.
To be honest, I'd be wary of searching for codes on the internet. You can only enter the unlock code a certain amount of times after which the phone is permanently disabled. Either call the phone service provider or take it to a store (where they accept the responsibility!)

Re: Keeping old number with Virgin deal
 

LOL great thats just typical, I have a Sony Ericsson :erm:

Re: Keeping old number with Virgin deal
 

Hi, just signed up to ask this question.

I am currently on O2 pay as you go, and would love to keep my current number if possible. Can I transfer this number to this Virgin Mobile deal? Or is it just contract numbers?

Thanks in advance

DiamondFox

Re: Keeping old number with Virgin deal
 

It should be possible. You need to:

1. Get your phone unlocked from the current network provider.(Assuming you are going to use the same phone on the Virgin deal). You can do this either by requesting an unlock code from them, or taking the phone to an independent cellphone store. Some phones (mainly Nokia) can be unlocked for free with codes on the internet.
2. Request a Port Authorisation Code (PAC) from your current provider. This gives the phone company the initial notice that you are leaving. The PAC is posted to you, and you have 30 days in which to use it, otherwise it will not be valid, and you have to request another. You do not need the PAC in order to get the Virgin tariff - they'll send you a SIM card with another Virgin Mobile number, and when you call Virgin Customer Services with the PAC, they change the number on your SIM card. Overall the process from asking for the PAC to receiving it - about 7 days, and from giving the PAC to Virgin before migration - about another 7 days. Both phones must be switched on all day when the migration takes place.

Hope this helps. But if you have any questions, the CS team at Virgin can be contacted on 789 (which costs), or at no cost through "My Account" and "Contact us" on the internet.