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-   -   Price Increase (https://www.cableforum.uk/board/showthread.php?t=33709670)

45rpm 06-01-2021 13:37

Price Increase
 
Hello everyone

I have received a mail from VM saying "bill will go up by £4.00 a month from 1st March".

I have a contract with them which expires 6th April.

I am told by their call centre that this price rise applies to everyone. However, I have not seen anything about this on their website or in the media. So, is that correct that the everyone's bill is going up ????

Also as I say, I am under contract; so is it legal for them to do this?

Thanks

---------- Post added at 13:37 ---------- Previous post was at 13:27 ----------

Oooops, just realised there is similar thread under - Virgin Media TV Service.

Nevertheless, I think my questions are still valid: does this apply to everyone, is it legal.

Thanks

daveeb 06-01-2021 14:19

Re: Price Increase
 
Quote:

Originally Posted by 45rpm (Post 36065392)
Hello everyone

I have received a mail from VM saying "bill will go up by £4.00 a month from 1st March".

I have a contract with them which expires 6th April.

I am told by their call centre that this price rise applies to everyone. However, I have not seen anything about this on their website or in the media. So, is that correct that the everyone's bill is going up ????

Also as I say, I am under contract; so is it legal for them to do this?

Thanks

---------- Post added at 13:37 ---------- Previous post was at 13:27 ----------

Oooops, just realised there is similar thread under - Virgin Media TV Service.

Nevertheless, I think my questions are still valid: does this apply to everyone, is it legal.

Thanks

I think unless you're in a pre-agreed "no price rise" contract which some people claim to get then yes it applies to everyone. You can however ring them up and threaten to leave / request a reduction as they have altered the terms of the contract. I think you have about 30 days to contact them from the time of notification.

Paul 06-01-2021 15:06

Re: Price Increase
 
Please use the other topic.


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