virgin and netgear wireless grief - help!
 

I've got a Netgear wgt624 and a new virgin media account with a sony vaio laptop. i can't get the router to connect to the internet and the wife's getting fed up with the cable running the length of the house from the ntl box to the laptop in the back office.

i tried different settings like mac cloning, password required (i tried my username and account password/registered name and pin number from the welcome letter), i tried no password required.

i can communicate with the router on wireless and can connect with cable into the back of the vaio and get internet ok.

i tried the correct order of connecting and power-on but still can't get the router to connect to the internet. please help!

Re: virgin and netgear wireless grief - help!
 

You can connect to the internet via ethernet direct to your laptop ?
You have powered off the modem before connecting the router ??

Re: virgin and netgear wireless grief - help!
 

Ive got this router and if I remember correctly I had to set it up via a cable first.

Re: virgin and netgear wireless grief - fixed!
 

ok - i fixed it now!
when i said i had done the power up in sequence - i forgot about the virgin modem and hadn't been cycling the power on that.
so i powered EVERYTHINg off, virgin modem, netgear router and pc
then i powered up - modem, router, pc in that order

router is set to "no login required", username entered (don't know if it's needed), and "use computer mac address" (likewise).