Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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I Got A Reply To My Dpa Letter!
- by email, that is. Go figure. I send a letter by registered post and they reply with an email (subject: 'Your Recent Enquiry' - what the hell? What "enquiry"?!). Says it all, really, doesn't it? :mad:
And the best they can do, it seems, is to include in it a link to the page about Webwise on their own site! Oh, come ON!!! Did whoever read that letter actually read it? I serve them a DPA notice that I don't want anything whatsoever to do with this - and never mind all this opt-in/opt-out cobblers - and all they can think of is to direct me to a page which doesn't really answer anyone's questions? Unbelievable. Do they want our custom or don't they? If not they should damn well say so and we'll all go and make BE or whoever very happy. Virgin, for the last time: We. Do. Not. Need. Webwise. Browsers have such filters built-in now; this is not 1988. Where have you been?! I've made up my mind. It's going to be a total pain, but if I can't trust my ISP, if they can't even give me a proper reply to a legitimate concern, then I don't want to know - if they implement this I'm off, end of. It's too risky, to say nothing of being extremely offensive re their attitude towards their subscribers. :mad: (However, if the mods don't mind I'd like to stay on this board, if only to keep up on events.) |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Re: I Got A Reply To My Dpa Letter!
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Feel free - stick around, keep reading, & keep posting :) You don't have to be a VM customer to be a member of CF. We're unofficial & independent. Although we're primarily a forum providing help etc. for VM customers, we do also have sections for non-VM TV/'net/phone suppliers as well as various Off Topic sections. We have plenty of members (& at least one Mod ;) ) who used to be VM/ntl/TW customers - they still post here & we're happy for them to do so. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Anonymous said... Do Phorm comply with the following, does it apply? http://www.asa.org.uk/asa/codes/cap_...clause_id=1490 The CAP Code - Rules SUBSTANTIATION Before distributing or submitting a marketing communication for publication, marketers must hold documentary evidence to prove all claims, whether direct or implied, that are capable of objective substantiation. Relevant evidence should be sent without delay if requested by the ASA or CAP. The adequacy of evidence will be judged on whether it supports both the detailed claims and the overall impression created by the marketing communication. The full name and geographical business address of marketers should be provided without delay if requested by the ASA or CAP. http://www.asa.org.uk/asa/codes/cap_...clause_id=1501 The CAP Code - Rules HONESTY Marketers should not exploit the credulity, lack of knowledge or inexperience of consumers. http://www.asa.org.uk/asa/codes/cap_...clause_id=1503 The CAP Code - Rules TRUTHFULNESS No marketing communication should mislead, or be likely to mislead, by inaccuracy, ambiguity, exaggeration, omission or otherwise. it seems PRs BBC 70% dont trust story linked to Phorm by him droped off the cliff on that last one...:dunce: |
Re: I Got A Reply To My Dpa Letter!
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Thank god that dephormation forcing the opt out cookie. Pete is :angel: |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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I've assumed the silence from them is because they are still calculating potential profit/loss i.e. money gained from phorm vs. money lost by 'marketing targets' walking away. Maybe they are keeping their heads down because they have more to hide. If not guilty, it's simple for them to issue a denial. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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The Virgin Media Group Data Protection Officer, Ian Woodham, wrote a hand signed letter to me (posted previously) saying: "...nothing has yet been implemented and we are still carrying out our analysis of how we will deploy Phorm's product offering" If Virgin Media have implemented Phorm then they have gone against their commitment to advise their customers as per Regulation 6 of the Privacy and Electronic Communications (EC Directive) Regulations 2003. In my reply to Mr Woodham I specifically requested "Please confirm that there is no equipment provided by or in any way connected to Phorm on the Virgin Media network." He is also aware that any future responses may well be quoted elsewhere. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
I will get back to people on the questions re: how to check if VM is using Phorm on your connection as I only have a few minutes (look at tcpdump and tcptraceroute if you get a chance meanwhile (note tcptraceroute -not- traceroute)).
But I did have a think earlier about some more sinister consequences of this system with regards to shared computers. One example is domestic abuse. Say for example a female victim of domestic abuse is searching for support groups or information about leaving her husband/partner and this happens to get picked up by the profiler because the sites she is looking at are not on the "blacklist". She spends several days doing this whilst her husband/partner is at work, then one night he logs on and starts browsing the net. He happens upon a site which is using the OIX advertising platform and sees ads related to his partner's/wife's recent browsing habits. We could potentially see tragic consequences, even deaths as a result of severe violent reactions to the discovery. Other examples are child abuse victims, people with medical conditions they have kept hidden from the family etc. Even less "serious" scenarios where one's partner is looking for a birthday gift for you and you happen to use the computer after a profile has been built up could lead to upsetting consequences. There is a lot that really doesn't seem to have been thought of when assessing the impact this technology could have on the more vulnerable members of our society. Alexander Hanff |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
I've downloaded a copy of tracetcp for Windows, but I'm not sure how to spot any routing through webwise/phorm. Does this look normal? The first two hops are my router (I think), I can easily connect a PC directly to the modem if necessary.
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Alexander Hanff |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Are the rest of my results any good to you? They look normal to me, but I'm no expert with this this kind of thing. Ooh, I have just remembered I'm using OpenDNS - will that affect the result? |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
2 10 ms 12 ms 20 ms 10.89.232.1
This is the private ip address for the modem. |
Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]
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You sure that is not the NTL gateway address? Excuse my brief answers I am in and out of the office atm tending to my 2 year old. Alexander Hanff |
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