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-   -   350M : Critical warning (https://www.cableforum.uk/board/showthread.php?t=33709877)

copernob 12-03-2021 00:54
Critical warning
 
At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.

Taf 12-03-2021 10:00
Re: Critical warning
 
I get critical warnings in the network log on a regular basis. They don't seem to affect the connection though.

"No Ranging Response received - T3 time-out"

copernob 12-03-2021 15:59
Re: Critical warning
 
Any Idea as to why I loose my connection every so often for about a second then comes back on...Only been happening since Virgin Updated their Wireless (Wi-Fi) since beginning of this year....Has Never happened before....Only thing on wireless here is my phone. Everything else is on CAT 6 or 7 cable. Sick of loosing my Internet Radio when it happens and same in Facebook & Zoom. Cheers

Carth 12-03-2021 16:01
Re: Critical warning
 
Why does it have 01/01/1970 as the date?

I'm not techy minded and curious :dunce:

heero_yuy 12-03-2021 17:11
Re: Critical warning
 
Quote:
Originally Posted by Carth (Post 36074004)
Why does it have 01/01/1970 as the date?

I'm not techy minded and curious :dunce:
It's the start of UNIX time. I've had spoofed emails with the same date. Probably the time hasn't been properly set.

spiderplant 12-03-2021 21:19
Re: Critical warning
 
Quote:
Originally Posted by copernob (Post 36073926)
At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.
The outage overnight was caused by planned engineering work in your local hubsite. I can't see an obvious cause for your other dropouts

fizzyade 12-03-2021 22:10
Re: Critical warning
 
Quote:
Originally Posted by Carth (Post 36074004)
Why does it have 01/01/1970 as the date?

I'm not techy minded and curious :dunce:

It doesn't have a battery backed-up RTC, so the only way for it to get the correct time is to have a working internet connection.

It defaults the time to 0, which is the Unix timestamp epoch, 00:00 01/01/1970.

sollp 13-03-2021 14:24
Re: Critical warning
 
Quote:
Originally Posted by copernob (Post 36073926)
At 01:43 I had this--01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;

Internet went off at 12:25am with Los MDD.

Been having dropouts since 1st January 2021. Is doing my head in.

Any ideas what is wrong??? I have changed all my Cat cables to cat 6 and cat7 now. but Dropouts keep happening.

The U/S SNR in your node is at 26-27dB since 12/3/21 01:00hrs.

SnoopZ 13-03-2021 22:38
Re: Critical warning
 
You can either phone up and report the fault or do what I do and post on the VM forums, it'll take several days for a reply but they will check your connection and then DM you to arrange a suitable engineer date if required.

copernob 16-03-2021 22:02
Re: Critical warning
 
Well I have just about tried everything I know how to do and resolve it..
When in Facebook or ZOOM I get a lose of internet for half to one second then I get this-You have lost your Wi-Fi connection-Your internet Connection was Restored--I use Cable not wi=fi conected via cat7 from Hub3 to Switch then cat 6 from there to TWO PCs and TV. When on PC TV is OFF.

Also now when I sign out of my Hub then sign back in instead of it asking for my password I get a Box with my password in it for ALL to see.

Only been happening since Jan 2021.

Any Help will be Gratefully received

---------- Post added at 22:02 ---------- Previous post was at 21:59 ----------

Carth---I have NO idea why it says 1970. All the rest say 2021.

it is still there for All to see. 01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;
PERPLEXED.

SnoopZ 16-03-2021 22:16
Re: Critical warning
 
Helps been given, either phone up or post on the VM forums, you have a fault so if the fault is only related to your line it won't fix itself.

copernob 16-03-2021 22:57
Re: Critical warning
 
Each time I have phoned I get through to Bloody India. With my ears and age I can NEVER understand half of what they say. To get someone in UK I need a SOOTY WAND..

SnoopZ 16-03-2021 23:05
Re: Critical warning
 
Quote:
Originally Posted by copernob (Post 36074504)
Each time I have phoned I get through to Bloody India. With my ears and age I can NEVER understand half of what they say. To get someone in UK I need a SOOTY WAND..
Post on the VM forum a moderator will reply in around a week and will test your connection then PM you to arrange an engineer if required, it's what I do, it's your only option if you need an engineer and can't phone.

fizzyade 16-03-2021 23:44
Re: Critical warning
 
Quote:
Originally Posted by copernob (Post 36074496)
Well I have just about tried everything I know how to do and resolve it..
When in Facebook or ZOOM I get a lose of internet for half to one second then I get this-You have lost your Wi-Fi connection-Your internet Connection was Restored--I use Cable not wi=fi conected via cat7 from Hub3 to Switch then cat 6 from there to TWO PCs and TV. When on PC TV is OFF.

Also now when I sign out of my Hub then sign back in instead of it asking for my password I get a Box with my password in it for ALL to see.

Only been happening since Jan 2021.

Any Help will be Gratefully received

---------- Post added at 22:02 ---------- Previous post was at 21:59 ----------

Carth---I have NO idea why it says 1970. All the rest say 2021.

it is still there for All to see. 01/01/1970 00:01:43 critical No Ranging Response received - T3 time-out;CM-MAC=40:0d:10:00:98:0b;CMTS-MAC=00:01:5c:7a:82:55;CM-QOS=1.1;CM-VER=3.0;
PERPLEXED.
As above, it doesn't have a battery backed RTC, it picks its time up from the network, no network at boot = time set to 0 = 1970.

Once it's connected and got the time, then the timestamps after that will be correct, it would be trivial to retrospectively update the incorrect time stamps once the actual time has been discovered.

spiderplant 17-03-2021 12:01
Re: Critical warning
 
It's usually possible to tell when the error occurred because preceding and following events in the log will have valid timestamps, like this:

Code:
2021-3-17,8:47:26.0 2021-3-17,8:47:26.0 1 events critical 84000500 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
1970-1-1,0:1:36.0 1970-1-1,0:1:53.0 2 events warning 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
1970-1-1,0:2:6.0 1970-1-1,0:2:6.0 1 events warning 68000401 ToD request sent - No Response received;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;
2021-3-17,8:50:3.0 2021-3-17,8:50:3.0 1 events critical 68000900 TFTP file complete - but missing mandatory TLV;CM-MAC=;CMTS-MAC=00:01:5c:7a:a8:53;CM-QOS=1.1;CM-VER=3.0;


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