Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   200M : Packet Loss, High Latency (https://www.cableforum.uk/board/showthread.php?t=33709791)

MikhailCompo 15-02-2021 12:46
Packet Loss, High Latency
 
Hi

Confirmed via multiple ethernet connected devices on network including SamKnows box.

1) What is the best way to get this fixed (what's the best method to get through first line/gate keepers in order to speak to someone with knowledge and power to resolved)?

2) Those who have experienced this, was it every fully resolved? If so, how?

3) Does anyone know the root cause?

spiderplant 15-02-2021 19:06
Re: Packet Loss, High Latency
 
I can get it fixed if I can identify a fault, but nothing immediately stands out. There are no outages or utilisation problems showing in your area. Can you provide some diagnostics that show the fault?

ps. Welcome to the forum!

fizzyade 16-02-2021 23:14
Re: Packet Loss, High Latency
 
Quote:
Originally Posted by MikhailCompo (Post 36070748)
Hi

Confirmed via multiple ethernet connected devices on network including SamKnows box.

1) What is the best way to get this fixed (what's the best method to get through first line/gate keepers in order to speak to someone with knowledge and power to resolved)?

2) Those who have experienced this, was it every fully resolved? If so, how?

3) Does anyone know the root cause?
I've written an application that might help you diagnose,

https://www.pingnoo.com

It's nowhere near finished, but I have used it to discover a Cloudflare fault. It's overdue a new binary release, but I want to finish up a few little bits that are not working in the UI at the moment.


All times are GMT +1. The time now is 05:29.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.