Lower/cancel internet mid contract info
 

Hi,

Been having issue with our internet (don't really want to get into the reason) and been looking at changing ISP, however we are mid contract.

Due to being mid contract, would it be possible to completely remove the internet and keep the phone and TV, our would that mean a new contact?

Or would I need to downgrade it to the lowest available?

Thanks

Re: Lower/cancel internet mid contract info
 

Any change to your package tends to start a new minimum term, so removing or downgrading just Internet would result in a new minimum term and possibly disconnection fees (if you removed Internet altogether) . I'd call retentions and see whether they can do anything.

Early termination fees:
https://www.virginmedia.com/shop/the...onnection-fees

Re: Lower/cancel internet mid contract info
 

Both BT and Sky are currently offering to pay for any fees for changing to them mid contract.

Re: Lower/cancel internet mid contract info
 

So have you finally jumped ship :erm:

Re: Lower/cancel internet mid contract info
 

Doubt it, he likes the compensation he weedles out of VM. I'm sure they'd be happy if he did.

Re: Lower/cancel internet mid contract info
 

I wonder if they recognise the name if they would even take him :shocked: