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-   -   Email Issue (https://www.cableforum.uk/board/showthread.php?t=33708673)

tropwenman 27-01-2020 09:51

Email Issue
 
Hi everyone I am new here and I seem to have a problem and hope that you may be able to help, my problem being :- When I send an email to a friend it gets returned saying,
nosmo-king@hotmail.com, but I have been told it should read,

nosmo-king@outlook.com, if this is the case how do I getting it changed or who do I contact to report it to, any help would be appreciated.

Paul 27-01-2020 15:26

Re: Email Issue
 
Not really sure what you mean.

What message exactly do you get ?

Hugh 27-01-2020 15:28

Re: Email Issue
 
If you could copy (or cut/paste) the actual error message, that would be helpful.

I have an hotmail.com account, and all my email gets to me.

pip08456 27-01-2020 15:48

Re: Email Issue
 
Are you addressing it to a hotmail.com address or outlook.com address?
Have you tried the address you've been told it should be?

tropwenman 28-01-2020 20:39

Re: Email Issue
 
MW2NAM10FT023.mail.protection.outlook.comrejected your message to the following email addresses:

nosmo-king@hotmail.com
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.


MW2NAM10FT023.mail.protection.outlook.comgave this error:
Requested action not taken: mailbox unavailable.

This is what I am getting back, but the message is getting through to my friend.








Diagnostic information for administrators:

Generating server: VI1EUR04HT158.mail.protection.outlook.com
nosmo-king@hotmail.com
MW2NAM10FT023.mail.protection.outlook.com
Remote Server returned '550 5.5.0 Requested action not taken: mailbox unavailable.'
Original message headers:

Received: from VI1EUR04FT006.eop-eur04.prod.protection.outlook.com
(10.152.28.53) by VI1EUR04HT158.eop-eur04.prod.protection.outlook.com
(10.152.29.68) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2665.18; Sat, 25 Jan
2020 21:24:53 +0000
Received: from AM5PR0701MB2963.eurprd07.prod.outlook.com (10.152.28.56) by
VI1EUR04FT006.mail.protection.outlook.com (10.152.29.20) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.2665.18 via Frontend Transport; Sat, 25 Jan 2020 21:24:53 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:9C12E260AF4632B015E72096F4831268F CF07479F82A87FFC903F8AFD4F510FB;UpperCasedChecksum :3C884E246395D5B036F36ADE3387ECAD60AD7F54F0C98F7B0 033994A46E95971;SizeAsReceived:18360;Count:121
Resent-From: Mod Edit - email address removed
Received: from AM5PR0701MB2963.eurprd07.prod.outlook.com ([::1]) by
AM5PR0701MB2963.eurprd07.prod.outlook.com ([fe80::75b0:f866:a8d4:7e1e%9])
with Microsoft SMTP Server id 15.20.2686.018; Sat, 25 Jan 2020 21:24:52 +0000
Authentication-Results: spf=pass (sender IP is 212.54.57.97)
smtp.mailfrom=virginmedia.com; hotmail.com; dkim=pass (signature was
verified) header.d=virginmedia.com;hotmail.com; dmarc=pass action=none
header.from=virginmedia.com;compauth=pass reason=100
Received-SPF: Pass (protection.outlook.com: domain of virginmedia.com
designates 212.54.57.97 as permitted sender) receiver=protection.outlook.com;
client-ip=212.54.57.97; helo=smtpq2.tb.ukmail.iss.as9143.net;
X-IncomingTopHeaderMarker: OriginalChecksum:F21207FBDC0558033233E9D587A954E34 39444E3F11183D26C64D4148E3C6B3B;UpperCasedChecksum :9F7041AE95797BBC861FFCF3B139D94938CC829AAABE695E1 973DDE3CC03CAE1;SizeAsReceived:2656;Count:23
X-Env-Mailfrom: Mod Edit - email address removed
X-Env-Rcptto: Mod Edit - email address removed
X-SourceIP: 172.25.160.138
X-CNFS-Analysis: v=2.3 cv=a9ZOCnaF c=1 sm=1 tr=0
a=fsVlV1GYKS3C/xnq+HX56g==:117 a=jpOVt7BSZ2e4Z31A5e1TngXxSK0=:19
a=1bimgF3MxV4A:10 a=duFtRih3NyEA:10 a=69EAbJreAAAA:8 a=NcN59idvAAAA:8
a=CjxXgO3LAAAA:8 a=UqCG9HQmAAAA:8 a=nN7BH9HXAAAA:8 a=20iL2Oxx8i3PJKeII6kA:9
a=QEXdDO2ut3YA:10 a=kCCR_oAv0l67XMR7lfkA:9 a=SzFxqcT_F-BHT7fb:21
a=_W_S_7VecoQA:10
X-Authenticated-Sender: Mod Edit - email address removed
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=virginmedia.com;
s=meg.feb2017; t=1579987490;
bh=1iZXwG7IgTjV1zsIPIuaTCV0tdpsttd/DF/dCHpIJ8Y=;
h=Date:From:To:In-Reply-To:References:Subject;
b=aibjM91WwWb3IG1FalK3P5PBo701s6pAo4lOv3aVEgwKD/cm1+VSVfveF5E5sGZUC
OsRKOcbUzpuHRvxXcTWt4IRZGXuAjjt3e76r0ynZj9BK1YOZPb FVDZ5sY1u5cDHgqS
u0XrFEUIi5DiyGoOplH8fzyDOxPeL4NIcbpVHERgvxa28I0qDO DhvBRexB+Ix/nMwb
dhh6Ijy1RaQgPeSy76Eubv5sBX/joyQ9JBvP91RKiepdA45ZqFoUn8+zoTIHJaPmlH
5GepiUWFY8RUBbFSvjUy8pnXy7FPEH4voc4l3/MP7aPJIeUA28R9V/e5cYme9NtvyK
ntgxEUCyPE9Yw==
Date: Sat, 25 Jan 2020 21:24:50 +0000 (GMT)
From: Mod Edit - email address removed
To: Mod Edit - email address removed
Message-ID: <278345036.2040051.1579987490546@mail2.virginmedia .com>
In-Reply-To: <DB6PR0701MB2967D110DB9952CCF696A7DEB9090@DB6PR070 1MB2967.eurprd07.prod.outlook.com>
References: <14dc5e7d.84a.16fd84a6dbd.Webtop.71@btinternet.com >
<AM0PR03MB425951C86AAC421333456F3EF9090@AM0PR03MB4 259.eurprd03.prod.outlook.com>,<1864665003.2039279 .1579982178108@mail2.virginmedia.com>
<DB6PR0701MB2967D110DB9952CCF696A7DEB9090@DB6PR070 1MB2967.eurprd07.prod.outlook.com>
Subject: Re: Mine"s Bigger Than Yours.....
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2040050_1538321558.1579987490544"
X-Priority: 3
Importance: Medium
X-Mailer: Open-Xchange Mailer v7.8.4-Rev64
X-Originating-IP: 86.22.160.25
X-Originating-Client: open-xchange-appsuite
X-CMAE-Envelope: MS4wfC6roUhA2FnX8+dPFkyKAYeCqYSlNqsUviC8f2Q5/9QAl+zI++KALSmV6SkP3mvCcMpQx2NX/TPXyHWEPepI2yAxCaLqFbCIZOHT+MTaG8xOGedFbXmM
87tbiFK7+LVy/S0xAewEzXxW/hAxG1RXDWvmGIERJWfJ2gFEjVk17RPpc0ymnKi8rMnReZg1c7C gVfqoawFhaviORdXq0jTHB0U=
X-IncomingHeaderCount: 23
Return-Path: <b><font color="Purple">Mod Edit -...ved</font></b>
X-EOPAttributedMessage: 1
X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0
X-Forefront-Antispam-Report: EFV:NLI;
X-MS-PublicTrafficType: Email
X-MS-Office365-Filtering-Correlation-Id: 625cb801-6d12-4db3-06cc-08d7a1dd0389
X-MS-TrafficTypeDiagnostic: BN7NAM10HT184:|VI1EUR04HT158:
X-MS-Exchange-EOPDirect: true
X-Sender-IP: 212.54.57.97
X-SID-PRA: <b><font color="Purple">Mod Edit -...ved</font></b>
X-SID-Result: PASS
X-Microsoft-Antispam: BCL:0;
X-MS-Exchange-Transport-CrossTenantHeadersStamped: BN7NAM10HT184
X-MS-Exchange-Transport-EndToEndLatency: 00:00:00.9799522
X-MS-Exchange-Processed-By-BccFoldering: 15.20.2686.018
X-MS-Exchange-Transport-Forked: True
X-MS-Exchange-Inbox-Rules-Loop: <b><font color="Purple">Mod Edit -...ved</font></b>
X-IncomingHeaderCount: 121
X-MS-Exchange-Transport-CrossTenantHeadersStripped: VI1EUR04FT006.eop-eur04.prod.protection.outlook.com
X-OriginatorOrg: outlook.com

Hugh 29-01-2020 14:01

Re: Email Issue
 
Mod Edit - email addresses removed for personal privacy

pip08456 29-01-2020 14:08

Re: Email Issue
 
Hmmmm nosmo-king@hotmail.com no smoking@hotmail.com.

tropwenman 29-01-2020 14:55

Re: Email Issue
 
Quote:

Originally Posted by Hugh (Post 36023869)
Mod Edit - email addresses removed for personal privacy

reciptient, email is ladreme@hotmail.com,

doe's this help as to why I get them returned.

pip08456 29-01-2020 15:02

Re: Email Issue
 
It may be over Hugh's head like a lot of things.

Hugh 29-01-2020 16:11

Re: Email Issue
 
Quote:

Originally Posted by pip08456 (Post 36023876)
It may be over Hugh's head like a lot of things.

<snigger>

Bless...

The nosmo-king email address seemed to me to be an alias for the purpose of demonstrating the problem, not a real address... ;)

I removed the real email addresses - but thanks for your helpful comment*.

tropwenman, putting the email address on an open forum means that the recipient may get a lot of spam - that's why I removed both the sender and recipient email addresses.

(I knew iit was a play on "no smoking", as there was a record in the charts in 74 with one of the artistes called "Nosmo King")


(*obviously, my 45 years in IT, starting in Comms Intelligence in the RAF, then working my way up from Trainee Programmer to IT Director in a University, gave me no IT knowledge or experience in any way, shape, or form).

pip08456 29-01-2020 16:15

Re: Email Issue
 
Quote:

Originally Posted by Hugh (Post 36023882)
<snigger>

The nosmo-king email address seemed to me to be an alias for the purpose of demonstrating the problem, not a real address... ;)

I removed the real email addresses - but thanks for your helpful comment.

(obviously, my 45 years in IT, starting in Comms Intelligence in the RAF, then working my way up from Trainee Programmer to IT Director in a University, gave me no IT knowledge or experience in any way, shape, or form).

Then with all that IT knowledge why haven't you solved the OP's issue in any way, shape or form?

spiderplant 29-01-2020 16:51

Re: Email Issue
 
Quote:

Originally Posted by Hugh (Post 36023882)
(I knew iit was a play on "no smoking", as there was a record in the charts in 74 with one of the artistes called "Nosmo King")

And much earlier...
https://en.wikipedia.org/wiki/H._Vernon_Watson


I still haven't quite understood the OP's issue though.

pip08456 29-01-2020 16:55

Re: Email Issue
 
Quote:

Originally Posted by spiderplant (Post 36023894)
And much earlier...
https://en.wikipedia.org/wiki/H._Vernon_Watson


I still haven't quite understood the OP's issue though.

Neither has Hugh, so much intellegence wasted...

You both need a rethink especially Hugh.

joglynne 29-01-2020 17:59

Re: Email Issue
 
Quote:

Originally Posted by pip08456 (Post 36023895)
Neither has Hugh, so much intellegence wasted...

You both need a rethink especially Hugh.

I would be interested in reading your solution to tropwenman's problem pip as you obviously have a far greater understanding of the issue than either Hugh or spiderplant.

pip08456 29-01-2020 18:20

Re: Email Issue
 
Quote:

Originally Posted by joglynne (Post 36023901)
I would be interested in reading your solution to tropwenman's problem pip as you obviously have a far greater understanding of the issue than either Hugh or spiderplant.

I know Hugh is ex RAF but I'll give a further clue. Lad REME @ hotmail.com. Let me know when the penny drops.


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