New Payment Contract
Hi Folks
Last Sept 2018 I got a new deal from £52 to £48. said 18months. Today I get a Bill for £54.33p...Contract ends 25th March. That's one heck of a hike for phone and 350 mbs internet. Is this correct. If so I think I'll drop to 200 instead. What happened to the 250. ? Getting too expensive just for phone & internet..Darn Ridiculous. Any Recommendations...Don't want to leave Virgin. Cheers. |
Re: New Payment Contract
Call retentions 'thinking of leaving us' - They'll sort you out.
Just make sure to call before late in the evening. For reference; I recently managed £42/44(?) per month with loyalty discount, for 200Gamer and MixTV. I'm now on the 350mb for the same price, but that's due to a cock-up on their part :) Tom |
Re: New Payment Contract
Thanks--just found its 150 option 4 then 5.
Going to phone them...These high prices are Scandalous. ---------- Post added at 16:48 ---------- Previous post was at 15:53 ---------- Well I called Retentions. press 123456789 lol Had a lovely lady who was very helpful...Was going to drop to 200mbs but I so used to the 350 now. Managed to get £10 off for April so only pay £37 but after that it is £51 a month. So from £48 to £51. Better off if one has the TV as well. Alas I don't watch tv. Me thinks it is time the good old faithfulls pay less than new customers..Will not hold my breath though. Bets it goes up by another £5 when the 500mbt arrives. Thanks SirThomas.. |
Re: New Payment Contract
Quote:
It's all about the kindness of the person you speak to in the end, but action is always warranted these days - I miss NTL, they'd give you anything for calling :) Tom |
Re: New Payment Contract
I recently came to the end of my 350mb (BB only) contract. I pushed retentions on price but the lowest I could get was £38.
I've now cancelled and arrange a reinstall the next day as a new customer (the Mrs) and I'm paying £35 for 350mb and a phone line I don't want or need, and a £50 bill credit. |
Re: New Payment Contract
How on Earth did you manage that low a price rtho782..Why should a cancellation give one a better deal..
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Re: New Payment Contract
Because virgin media don't care about customer loyalty and give much better deals to new customers.
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