Re: Rollout of the HUB5
 

The average latency has increased in mine

https://www.cableforum.uk/images/local/2022/10/9.png

Re: Rollout of the HUB5
 

Got to say the Hub 5 delivers full speed across my WiFi network all ove rmy house. Something I have never seen before. Retired my Mesh system and now gonna try and sell it

Re: Rollout of the HUB5
 

Must disagree with you.

From having stupid jitter and latency at peak time on the Hub 3, i now have a pretty good line 24/7, so quite the opposite of your comment. Know a few others with the Hub 5 and they have the same result as myself, a better line than before...

https://www.thinkbroadband.com/broad...868-26-10-2022

Re: Rollout of the HUB5
 

No worries, I was referring to the jagged green line I think most people have a reasonably flat green line on the Hub 3 going by people's graphs on this forum.

Re: Rollout of the HUB5
 

Looks like can no longer apply for one?

Does anyone know what new gig1 customers are getting?

Re: Rollout of the HUB5
 

Either a 4 or a 5

Re: Rollout of the HUB5
 

I won the raffle, got a hub 5. :)

Re: Rollout of the HUB5
 

Easily the best WiFi from a company supplied router I have ever had

Re: Rollout of the HUB5
 

What made you come back to VM I thought you couldn't wait to leave?

Re: Rollout of the HUB5
 

I couldnt many years ago.

Of course times change.

My area has no FTTP, Openreach are not even planning it here despite it been a large city, and City Fibre recently informed me I have a minimum 9 month wait.

I currently have a fault on my DSL which looks like it potentially will drag on and on, and with the modern era of games been 100+ gig downloads and regular 10s of gigs patches, 80mbit VDSL is feeling old now.

So I thought I would give VM another go, as it has been some years.

Re: Rollout of the HUB5
 

I just renewed my vm package last month I did ask the rep if I could get upgraded from my hub 3 but said no

Re: Rollout of the HUB5
 

Just a heads up for anyone shipping their Hub3 back via Yodel Collect+, I took mine to a store on 24/10 and it's still not been delivered on 02/11 the tracking says it's been that the shipping hub since the 27th.

Re: Rollout of the HUB5
 

Mines processed at national hub and went in yesterday

Least it is in the system, you done your bit, they can not blame you now, they chose the courier

Re: Rollout of the HUB5
 

Sent mine on 5/10 been showing at national hub since 7/10. I have posted about this on the Virgin help forums where there are a few similar posts.

Re: Rollout of the HUB5
 

Are they still hassling you about it or do they know it is in transit?