My Account App
Haven't been able to view account balance on phone for 2 days... something about unable to connect to our servers.
Anyone else getting this? Before you ask yes the app is up to date version. ta. |
Re: My Account App
Working OK on mine
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Re: My Account App
Have you recently swapped to 4G, and if so has your 4G tariff activated?
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Re: My Account App
Yes I have but I'm not using 4G as the handset I bought back in August isn't actually 4g (long story but 2 identical models- i got the wrong one).
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Re: My Account App
So I've seen some other people having issues and it does seem to be connected to something around the 4G changeover.
I know that it's being investigated but I haven't seen any update on it yet. Try going to m.virginmedia.com in your phone browser as you can get to the same information there hopefully. |
Re: My Account App
Would this also impact on TV Anywhere?
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Re: My Account App
Nope.
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Re: My Account App
OK cheers for that.
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Re: My Account App
Working OK today.
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