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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

pabscars 07-03-2011 08:37

Think Broadband Ping Monitor Results (POST YOURS)
 
Just wanted an expert opinion on the results below, its not a full 24 hours but I think it might explain a few things. Also it would be interesting to see other peoples as a comparison.


http://www.thinkbroadband.com/ping/s...7-03-2011.html

Chrysalis 07-03-2011 09:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...07-03-2011.png

pabscars 07-03-2011 10:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35188610)
Just wanted an expert opinion on the results below, its not a full 24 hours but I think it might explain a few things. Also it would be interesting to see other peoples as a comparison.


http://www.thinkbroadband.com/ping/s...7-03-2011.html

For easier comparison

[img]Download Failed (1)[/img]

pip08456 07-03-2011 10:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...07-03-2011.png

pabscars 07-03-2011 10:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
To a layman pip that looks pretty poor

pip08456 07-03-2011 10:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Roll on next month!

pabscars 07-03-2011 10:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35188634)
Roll on next month!

BT Infinity ;);)

Chrysalis 07-03-2011 10:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
pip has the best line on VM :p

pabscars 07-03-2011 11:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35188636)
pip has the best line on VM :p

Shows how much I know then, I just presumed looking at his maximum latency that his connection was mullered.

---------- Post added at 11:15 ---------- Previous post was at 10:51 ----------

Also forgot to mention, I'm on the new upgraded upload speed of 5mbps, and apparently on a port that is not over utilised :confused:

qasdfdsaq 07-03-2011 12:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Think that's bad? Try this:

[img]Download Failed (1)[/img]

Chrysalis 07-03-2011 12:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35188639)
Shows how much I know then, I just presumed looking at his maximum latency that his connection was mullered.

---------- Post added at 11:15 ---------- Previous post was at 10:51 ----------

Also forgot to mention, I'm on the new upgraded upload speed of 5mbps, and apparently on a port that is not over utilised :confused:

yeah there is some spikes but his average latency is very close to his min latency so those spikes arent frequent. Agree tho its perhaps not actually the best I have seen, that reward goes to seph. His is low average with no big spikes.

pip08456 07-03-2011 13:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine's only got like that (and the above is a better one.) since Octoberish. Before I had better than Seph. Have you seen his infinity one?http://community.virginmedia.com/t5/...ss/td-p/377841

Chrysalis 07-03-2011 15:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah his infinity looks ok, and looks stabler than idnet FTTC.

the VM graphs look odd in that some there posted with low load but they then suddenly get high load out of nowhere, the VM network can jump in and out of congestion mode far too easily. Even your graph on that page pip has it.

---------- Post added at 15:30 ---------- Previous post was at 15:03 ----------

I replied on that thread now, this thread made me laugh.

guy posts about been way too many high utilsiation problems on the forum, then a VM rep comes in and tells he also got high utilisation. :)

http://community.virginmedia.com/t5/...on/td-p/370171

pip08456 07-03-2011 16:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeh Chrys, utilisation seems to be a big problem with VM considering the management on the network. Kinda proves it's not working!

If you look at my live graph above you'll see it's jumped again this afternoon.

Chrysalis 07-03-2011 16:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah some of your graphs show you suffering now also, expecially the one on the VM forums.

I will maintain what I said months back.

1 - management needs to be 24/7, load spikes etc. arent just a peak time thing.
2 - it should be dynamic based on capacity utilisation.
3 - it should not pick on just a few protocols, what happens if noone uses those protocols? noone to throttle. it should pick on heavier user's first and then keep going until there is free capacity to maintain QoS.

every other system I see employed tends to fail, especially protocol shaping, yet isp's in the UK seem to favour protocol shaping time and time again for some reason. Of course management shouldnt be used to replace upgrades, it should be used as a means to handle short term issues created by unexpected outages, balancing issues etc.

pabscars 07-03-2011 19:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35188627)
For easier comparison

[img]Download Failed (1)[/img]

And just to add more weight

https://www.cableforum.co.uk/images/...2011/03/76.png

https://www.cableforum.co.uk/images/...2011/03/77.png

Sirius 07-03-2011 20:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Been running it for a couple of days now.



https://www.cableforum.co.uk/images/...2011/03/75.png

pabscars 07-03-2011 20:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35189011)
Been running it for a couple of days now.



https://www.cableforum.co.uk/images/...2011/03/75.png

Good evening Sirius, I think your on a different port to me aren't you, clicking on the connection tab up top shows for me

cpc7-warr6-2-0-custxxx.1-1.cable.virginmedia.com

Sirius 07-03-2011 20:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35189037)
Good evening Sirius, I think your on a different port to me aren't you, clicking on the connection tab up top shows for me

cpc7-warr6-2-0-custxxx.1-1.cable.virginmedia.com

Heres mine cpc13-warr6-2-0-cust***.1-1.cable.virginmedia.com

pabscars 07-03-2011 21:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35189056)
Heres mine cpc13-warr6-2-0-cust***.1-1.cable.virginmedia.com

Does that mean we are on the same ?

Ignitionnet 07-03-2011 21:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nope just that you're on the same chassis along with a load of other people spread across a number of ports.

kalleh 07-03-2011 22:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2011/03/71.png

https://www.cableforum.co.uk/images/...2011/03/72.png


http://www.thinkbroadband.com/ping/s...f2a11e6c0.html


Downstream always generally fine upstream always awful and getting worse each week.

mikeyboi 07-03-2011 22:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Below is mine


M

pabscars 07-03-2011 22:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35189115)
Nope just that you're on the same chassis along with a load of other people spread across a number of ports.

Cheers Ig, next question, is there anything I can do about it, as in politely ask to be moved onto a channel a little less busy perhaps.

Or is it just question of you get what your given and that's that.

---------- Post added at 22:45 ---------- Previous post was at 22:41 ----------

One more if I may, does the customer number denote the amount of peeps on the same line

Ignitionnet 07-03-2011 22:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
There probably isn't another channel reachable to you at this time, would need physical network work.

The customer number bears no relation to the port you are on or the number of peeps on it.

pabscars 07-03-2011 23:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ah right cheers Igni, nice to know though

pabscars 08-03-2011 10:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My monitor appears to have stopped, does anyone know why ?

pabscars 08-03-2011 12:38

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35189306)
My monitor appears to have stopped, does anyone know why ?

Never mind it's started again now

[IMG]http://www.thinkbroadband.com/ping/s...08-03-2011.png[/IMG]

zekeisaszekedoes 08-03-2011 14:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well, here's a thought... as a direct hard-evidence comparison I'll sample things with my current setup then drop the Super Hub in tomorrow (no IP flood/firewall) and see what happens. I'd love to see if the lameness of my particular unit can be proven in graph form.

I'm on 20Mb, but still...

pabscars 08-03-2011 15:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35189433)
Well, here's a thought... as a direct hard-evidence comparison I'll sample things with my current setup then drop the Super Hub in tomorrow (no IP flood/firewall) and see what happens. I'd love to see if the lameness of my particular unit can be proven in graph form.

I'm on 20Mb, but still...

Should be interesting

zekeisaszekedoes 08-03-2011 15:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yep, and I'll have egg on my face if the results are comparable. :D

amgard 08-03-2011 16:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
in Oxfordshire:-

http://www.thinkbroadband.com/ping/s...02-03-2011.png

Ignitionnet 08-03-2011 19:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Not VM, obviously.

https://www.cableforum.co.uk/images/...2011/03/66.png

pabscars 08-03-2011 20:50

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Just throwing in another Q+A

Q. what's happening to the packets in the yellow sections to cause the increased latency?

I know I could probably just Google it but in the interest of keeping momentum

A. Laymans terms on a postcard if you please :D

Dai 08-03-2011 20:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
1 Attachment(s)
Damn, what happened at breakfast time yesterday?

pabscars 08-03-2011 21:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by DaiNasty (Post 35189624)
Damn, what happened at breakfast time yesterday?

Too many speedtest.net freaks getting their early morning fix of bandwidth :D

pabscars 09-03-2011 08:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35189581)

I wonder which one you use for gaming

fragless 09-03-2011 09:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...09-03-2011.png

Blackburn with Darwen

Ignitionnet 09-03-2011 09:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35189766)
I wonder which one you use for gaming

The spikes are from where the connection was being used at the time of the test - we do a fair bit of streaming.

Other than that, as you can possibly see, smooth as a baby's behind.

---------- Post added at 09:57 ---------- Previous post was at 09:55 ----------

Quote:

Originally Posted by pabscars (Post 35189622)
Just throwing in another Q+A

Q. what's happening to the packets in the yellow sections to cause the increased latency?

I know I could probably just Google it but in the interest of keeping momentum

A. Laymans terms on a postcard if you please :D

They're having to queue up somewhere along the line, that's all. No different from extra latency getting to the bar on a Friday evening compared with a Wednesday afternoon :)

zekeisaszekedoes 09-03-2011 13:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2011/03/45.jpg

Well, I think I got all you bitches beat. :D

I think that was a pretty average day; some streaming from iPlayer, a little low-speed P2P and moderate web browsing. Nothing too heavy. I'm very impressed considering that's the DOCSIS1 line: I know most of my neighbours on VM are still using their old Ambit 250 modems.

Shortly I have to drop in the Super Hub, don't I? Boy am I NOT looking forward to that.

EDIT: The red bar is when I disconnected modem and router. Changed from live updated PNG to static JPG hosted on Flickr (PhotoBucket was down at the time).

pabscars 09-03-2011 14:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Not too shabby zeke, not too shabby, and surprisingly linear with not much of a peak time increase at all.

---------- Post added at 14:25 ---------- Previous post was at 14:14 ----------

http://www.thinkbroadband.com/ping/s...09-03-2011.png

Mine from yesterday

zekeisaszekedoes 09-03-2011 14:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35189919)
Not too shabby zeke, not too shabby, and surprisingly linear with not much of a peak time increase at all.

It's alright, eh? I think this is partly because although there are a fair few people on my local uBR, they're mostly 10Mb customers (free upgrade from 2Mb, I guess) and all they do is light web browsing, leaving me free to get an excellent service regardless of time of day or services used. See, I love the fiber optic backbone in my area (50Mb capable), but I don't love the Super Hub.

Talking of which, the Super Hub is running now. The live update is below. It stopped responding to WAN pings about five minutes after it was installed so needed what I assume will be the first of many reboots. It didn't like me using the secondary router as DHCP server either... god this thing is awful.

http://www.thinkbroadband.com/ping/s...09-03-2011.png

pabscars 09-03-2011 14:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I haven't had to reboot mine once, in fact not for a few days now since I started using the Think Broadband Monitor oddly enough.

zekeisaszekedoes 09-03-2011 15:06

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35189947)
I haven't had to reboot mine once, in fact not for a few days now since I started using the Think Broadband Monitor oddly enough.

Huh. Perhaps the firmware is so bad that constant WAN pings help keep it stable? I doubt that's true, but if it is... wow that's poor.

qasdfdsaq 09-03-2011 15:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Chrys seems to have problems with the ping not responding after a few minutes/hours too

zekeisaszekedoes 09-03-2011 15:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35189979)
Chrys seems to have problems with the ping not responding after a few minutes/hours too

Well, that's the great thing about these tests. A way to show how good or bad connections and CPEs are in graph form.

Right now it's like a "put up or shut up" solution for all those badmouthing the Super Hub, myself included!

Chrysalis 09-03-2011 15:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
why you on the superhub still on 20mbit? you paid £75 for it?

---------- Post added at 15:47 ---------- Previous post was at 15:45 ----------

Quote:

Originally Posted by qasdfdsaq (Post 35189979)
Chrys seems to have problems with the ping not responding after a few minutes/hours too

odd enough its been ok for almost 3 weeks now.

System Up Time 19 days 14h:58m:42s

This is either down to luck or that not much port forward traffic is occuring, when it kept bombing out I was utilising port forwarding all day.

zekeisaszekedoes 09-03-2011 16:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35190002)
why you on the superhub still on 20mbit? you paid £75 for it?

My household went from 10Mb to 20Mb in December and that particular agent sent out a Super Hub, possibly as a "bonus" for longtime customers such as us, I don't know. Possibly to entice us to upgrade further.

Short answer: the VM call centre system is very inefficient. Within the same call last week I was offered the 30Mb speed for free, then told I'd need to pay £30 despite already having the Super Hub.

But no, never paid a penny and don't plan to. I'd have the 30Mb upgrade right now except I probably can't get a VMNG300 modem sent out and registered and I have no interest in running my very unreliable Super Hub constantly to get it. Just waiting for the May bridge mode update we've been repeatedly promised.

Skie 09-03-2011 21:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2011/03/63.png

VM 50Meg with the Superdud in Liverpool

zekeisaszekedoes 10-03-2011 14:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Well I'll be damned.

https://www.cableforum.co.uk/images/...2011/03/45.jpg
https://www.cableforum.co.uk/images/...2011/03/46.jpg

Comparable performance. But I will point out NO-ONE in the household is using the Super Hub wireless and I haven't been in much so very little in the way of LAN transfers - these are usually the things that cause trouble. Lower latency is no doubt a result of being on the DOCSIS3 network rather than legacy DOCSIS1.

I wanted to take the Super Hub out but I'm trying to sign up for the new firmware pilot and I might just leave it in. And if I do that I suppose it's worth going up to 30Mb. I'm not keen on the idea because of all the trouble it has caused in the past, but if it hasn't done something stupid by the weekend I might have to grin and bear it.

Chrysalis 10-03-2011 14:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
you may still be on the docsis1 network as you on the same tier service. They wont move you just because you have the superhub.

for connectivity quality the superhub is fine, its issues as far as I am concerned are on the router side of it although I have had some dropouts early on the uptime for me at the moment is ok. I suspect modem issues that do occur will be a side affect of the router having issues as its an all in one device.

zekeisaszekedoes 10-03-2011 15:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nope, definately DOCSIS3. Top light on right side is blue. ;)

foxtrot_yankee 10-03-2011 15:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
This is the second Superhub, installed last night, and I'm proved right; it didn't fix the fault because it's a network issue!

http://www.thinkbroadband.com/ping/s...10-03-2011.png

Chrysalis 10-03-2011 15:14

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35190659)
Nope, definately DOCSIS3. Top light on right side is blue. ;)

interesting, you can post connection stats for channels?

zekeisaszekedoes 10-03-2011 15:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 298750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 93 55616000 Kbits/sec 298750000 Hz 1.1 dBmV 41.9 dB Hybrid
Locked QAM256 94 55616000 Kbits/sec 306750000 Hz 1.0 dBmV 42.5 dB Hybrid
Locked QAM256 95 55616000 Kbits/sec 314750000 Hz 1.0 dBmV 41.9 dB Hybrid
Locked QAM256 96 55616000 Kbits/sec 322750000 Hz 0.3 dBmV 42.0 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 5 10240 Kbits/sec 42800000 Hz 52.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0)
SFID 4395
Max Traffic Rate 20480000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps

Primary Upstream Service Flow
Upstream(0)
SFID 4469
Max Traffic Rate 768000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 0 bytes
Scheduling Type Best Effort
Current System Time:Thu Mar 10 15:18:00 2011

---------- Post added at 15:25 ---------- Previous post was at 15:21 ----------

Additionally:

https://www.cableforum.co.uk/images/...2011/03/61.png

My IP is in a much higher range than usual too; we're talking 213.104.xxx.xxx rather than the more common 82-86.xxx.xxx.xxx so that's a little curious.

Chrysalis 10-03-2011 15:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
so VM have a 20meg config for bonded channels, nice.

zekeisaszekedoes 10-03-2011 15:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeah, surprisingly they do.

So what's the deal with 30Mb, is that still 4 bonded on the down and just 1 on the up?

Chrysalis 10-03-2011 15:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
same yeah, same as 50meg 4 down and 1 up. No services bond on the up yet and I suspect when they do bring it in, all tiers will use bonding (that have docsis3 modem). As it manages capacity much better, gets rid of balancing issues.

eg. my live graph looks ok but if I were to change to the other upstream channel allocated to my port I bet it would be more congested. So there is 2 upstream channels on my port but VM dont bond them yet.

pip08456 10-03-2011 18:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35190679)
Yeah, surprisingly they do.

So what's the deal with 30Mb, is that still 4 bonded on the down and just 1 on the up?

100Mb is delivered on 4 bonded channels and just one upstream but alegedly
the ambit 300 modem can't handle it but it can with a 50Mb connection which uses exactly the same and gives more information to the user in the stats pages etc.

Could that be why VM won't allow it?

Infinity 4th April!

zekeisaszekedoes 10-03-2011 19:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35190802)
100Mb is delivered on 4 bonded channels and just one upstream but alegedly
the ambit 300 modem can't handle it but it can with a 50Mb connection which uses exactly the same and gives more information to the user in the stats pages etc.

Could that be why VM won't allow it?

Infinity 4th April!

Well if they are doing 4 bonded downstreams and only one up on every tier trying to banish the VMNG300 makes no sense at all. I swear I read that it can handle up to 200Mb and we're a couple of years away from that. If they're so worried about costs of upgrading a large number of CPEs, you'd think shifting the modems they have would be a priority. I don't buy Masque saying "oh they only keep Ambit 300s to do like for like swaps in case of failure" either; surely then would be the time to upgrade to the Super Hub, not before? From a business point of view VM are pulling some stupid, half-cocked nonsense it seems.

---------- Post added at 19:10 ---------- Previous post was at 19:01 ----------

https://www.cableforum.co.uk/images/...2011/03/60.png

Uh-oh. See that big streak just before 4pm? Looks like one of those classic "Super Hub" blips to me. If I see more than three in one day, out it comes.

Ignitionnet 10-03-2011 19:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Or someone maxed out the line or there was a burst of traffic for a single ping interval.

Did the spike cause problems with your service?

Chrysalis 10-03-2011 20:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
In my opinion VM have 2 prime reasons for pushing out the superhub neither to do with capability of delivering 100mbit.

1 - making easier for tech support staff.
2 - ability to remotely control the device.

zekeisaszekedoes 10-03-2011 20:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35190859)
Did the spike cause problems with your service?

Wasn't using it at the time so couldn't say. But Super Hub "lock ups" which appear and disappear for short times were common last time, so I guess that's what it looks like on the graph.

Quote:

Originally Posted by Chrysalis (Post 35190916)
2 - ability to remotely control the device.

I'm sure if you changed every single password (web GUI/telnet/other) they wouldn't be able to do that.

Peter_ 10-03-2011 20:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35190916)
In my opinion VM have 2 prime reasons for pushing out the superhub neither to do with capability of delivering 100mbit.

1 - making easier for tech support staff.
2 - ability to remotely control the device.

You do realise that you have to tick remote management yourself in the Superhub.

Ignitionnet 10-03-2011 21:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35190923)
Wasn't using it at the time so couldn't say. But Super Hub "lock ups" which appear and disappear for short times were common last time, so I guess that's what it looks like on the graph.

Would expect a lock up to look like packet loss rather than a 140ms latency spike.

Be interesting to see a report from someone who sees the issue.

Chrysalis 10-03-2011 21:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Masque (Post 35190928)
You do realise that you have to tick remote management yourself in the Superhub.

not for VM to send updates down to it.

TheDon 11-03-2011 00:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My graph, 50meg, Birmingham:

[img]Download Failed (1)[/img]

Not too bad.

pabscars 11-03-2011 09:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by TheDon (Post 35191017)
My graph, 50meg, Birmingham:

http://www.thinkbroadband.com/ping/s...11-03-2011.png

Not too bad.

Those spikes appear every hour or two, very strange.

TheDon 11-03-2011 14:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I have a feeling their caused by the samknows performance testing monitor. Both tests going off at the same time?

Chrysalis 11-03-2011 14:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
maybe that port has tons of samknows testers ;) VM and samknows piling them all up on a rare good port :)

Skie 11-03-2011 17:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...11-03-2011.png

Just had a bit of wonkyness from the superhub. The wifi died and needed resetting (hence the slither of packetloss) The wifi seemed to start acting up during the spike in average latency. Odd.

pabscars 11-03-2011 17:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35189155)
There probably isn't another channel reachable to you at this time, would need physical network work.

The customer number bears no relation to the port you are on or the number of peeps on it.

Spot on Igni, checked today via CEO's office, whilst asking a few other questions.

If you look at my first graph (post No.1) where the latency increases at peak time, they said utilisation only reached 60% during that time, so as far as VM are concerned they cant see a problem or understand why my gaming is so pants, kind of makes me feel like a fraud to be honest but I'm not making it up when I say its pretty dire.

http://www.thinkbroadband.com/ping/s...07-03-2011.png



So for now I've asked to be downgraded to 30/3 to see if that makes any difference and I will just have to wait till Sky pull their finger out of their bums, and get me on their 20Mbps Unlimited offering.

zekeisaszekedoes 12-03-2011 00:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35191082)
Those spikes appear every hour or two, very strange.

Not so much if he's using the Super Hub. Mine has done another couple of partials, and one very obvious complete packet blackout.

https://www.cableforum.co.uk/images/...2011/03/42.jpg

Well, there you have it. Steadily more conclusive proof of the Super Hub's inferiority, in my opinion. Skie's graph seems to back that up.

---------- Post added 12-03-2011 at 00:07 ---------- Previous post was 11-03-2011 at 22:24 ----------

Ripped out the Super Hub (no reply from Mark_W over at VM forums RE: new firmware pilot 2 days later) and dropped back the old Ambit 250/D-Link DIR-615 D2 w/DD-WRT combo. Instantly noticed much improved speed of retrieving webpages among other things. Enormous improvement. Older equipment = better service, just have to sit tight for the bridge mode I suppose.

TheDon 12-03-2011 01:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35191476)
Not so much if he's using the Super Hub.

Nope no super hub here. Don't want to go near the thing until it gets a bridging mode.

zekeisaszekedoes 12-03-2011 12:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by TheDon (Post 35191515)
Nope no super hub here. Don't want to go near the thing until it gets a bridging mode.

Wise choice.

pythagoras 12-03-2011 12:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...12-03-2011.png


just started monitoring

Chrysalis 12-03-2011 13:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
wow

pythagoras 12-03-2011 16:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35191674)
wow

Is that a good wow or a bad wow?

Chrysalis 12-03-2011 16:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
good, for VM thats excellent your graph.

The_real_dj 13-03-2011 11:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
got mine started up now...

http://www.thinkbroadband.com/ping/s...13-03-2011.png

not too bad!!

qasdfdsaq 13-03-2011 17:40

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...13-03-2011.png
Meh. Still better than before.

pabscars 13-03-2011 19:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[IMG]http://www.thinkbroadband.com/ping/s...13-03-2011.png[/IMG]

Starting to get busy again I see, no Black Ops for me tonight then. :(

Chrysalis 13-03-2011 20:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
some of you have large variances from peak to off peak, my off peak is higher eg than qasdfdsaq but is better during peak.

pip08456 13-03-2011 22:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
That's the way mine looks nowadays Chrys.

http://www.thinkbroadband.com/ping/s...13-03-2011.png

fragless 14-03-2011 01:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
50mb, do not have the superhub the first graph seems to be a carbon copy for every day bar Saturdays.

http://www.thinkbroadband.com/ping/s...14-03-2011.png


This is Saturday.

http://www.thinkbroadband.com/ping/s...12-03-2011.png

pabscars 14-03-2011 08:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Fragless, I take it you have been canning your internet connection pretty much all day then, if not then your connection looks fubar.

fragless 14-03-2011 13:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35192491)
Fragless, I take it you have been canning your internet connection pretty much all day then, if not then your connection looks fubar.

2 PC's, 3 Laptops, xbox360, PS3 and 2 smart phones.

I do not allow downloads till 9pm (due to 2 letters stating I was part of the .01%) most use is 2 x facebook, 2 x browsing and youtube and then the gaming.
After 10PM it is just 1 PC and the PS3.

Does that seem right then for the amount of usage?

pabscars 14-03-2011 13:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by fragless (Post 35192618)
2 PC's, 3 Laptops, xbox360, PS3 and 2 smart phones.

I do not allow downloads till 9pm (due to 2 letters stating I was part of the .01%) most use is 2 x facebook, 2 x browsing and youtube and then the gaming.
After 10PM it is just 1 PC and the PS3.

Does that seem right then for the amount of usage?

I'm not qualified to answer that one dude, I just presumed you were a heavy user looking at those results. I think hammering your connection really effect's the graph, and by the looks of it your probably getting very good value for money :D

fragless 14-03-2011 14:15

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35192628)
I'm not qualified to answer that one dude.... and by the looks of it your probably getting very good value for money :D

Thanks.

We are, heavy usage with a house full of kids all wanting internet access :)

qasdfdsaq 14-03-2011 18:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Given the timings and the quick ramp-up and ramp-down it looks more like malfunctioning DPI gear or STM equipment on VM's end to me...

pip08456 14-03-2011 19:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Eiter that or the normal over-utilisation.

GrimUpNorth 14-03-2011 20:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine for the last 24 hours - dropping the connection 3 or 4 times a day.

http://www.thinkbroadband.com/ping/s...14-03-2011.png

When I set it up I noticed that one was still running on an old IP on the legacy network - looks a bit better apart from whoever has that IP now is still suffering the VM signiture packet loss!

http://www.thinkbroadband.com/ping/s...14-03-2011.png

Cheers
Grim

Sinth 14-03-2011 21:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...4afc55d28.html

Think I am good, sorry if not shown.

How do I post the thing?

Chrysalis 14-03-2011 21:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
yeah the 5pm to midnight graph looks like that for sure. almost matches the traffic shaping times bang on?

kiril 14-03-2011 21:42

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...14-03-2011.png

This is what it looks in Acton :)

zekeisaszekedoes 14-03-2011 21:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sinth (Post 35192859)
http://www.thinkbroadband.com/ping/s...4afc55d28.html

Think I am good, sorry if not shown.

How do I post the thing?

Like this. ;)

https://www.cableforum.co.uk/images/...2011/03/55.png

Outstanding result, by the way. Looks like a combination of light internet usage and better than average uBR.

foxtrot_yankee 14-03-2011 22:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...14-03-2011.png

"The usual"

pip08456 14-03-2011 22:23

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sinth (Post 35192859)
http://www.thinkbroadband.com/ping/s...4afc55d28.html

Think I am good, sorry if not shown.

How do I post the thing?

People will die for that!

qasdfdsaq 14-03-2011 22:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeesh. If only there was proof this was actually on VM ;)

pip08456 14-03-2011 22:45

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by qasdfdsaq (Post 35192900)
Yeesh. If only there was proof this was actually on VM ;)

Suspect? Possibly, a member since 2008 and doesn't know how to do it?

Can't say either way!

(only had 25 posts though)


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